Motor Depot was created from the idea that there had to be a better way to buy a high quality, affordable used car. In 2003 the Journey began, using the contacts we had established in the motor trade over the previous decade, we set about negotiating great deals to buy large quantities of high quality used cars. Buying in such a way allowed us to sell cars at prices so low, they had rarely been seen before.
We weren't foolish enough to think, just great cars at low prices would keep people coming back. We invested heavily in our employees, getting the right mix of customer focused, team players who are constantly looking at ways to improve the service we provide to customers.
We talked and more importantly listened to you, our customers regarding what you wanted to experience when buying a car. This is what you had to say:
These values are what we are striving to develop Motor Depot around, our aim is to help you buy the car you want, not sell you a car you don’t want. If in our wide range of available cars, we don’t have one that suits you, we’ll do our best to help you find the car you really want. This includes searching our vast network or suppliers to find the car you want at a price you can afford.
We are sure you will find the experience of dealing with Motor Depot a relaxing one, but if you don't, we want to know what we did wrong. We want to keep on improving our service and it is only with your feedback that we can do this. Please feel free to let us know if there’s anything you think we can do better.