Where Is The Best Place To Charge Your Electric Car?

Tue 17th Sep 2019

A new survey has published the best rated charge-point operators and it is good news for Tesla owners.

Zap-Map, which is monitoring the development of the UK’s charging infrastructure, polled more than 1600 electric car owners asking them to rate out of a 100 the 26 different public charge-point operators across the country.

It was great news for Tesla’s Supercharger network, which received a customer satisfaction score of 94 - though bad news for other EV users as the Supercharger network is only available for Tesla owners.

Zap-Map’s survey focused on areas such as reliability, speed, cost and overall facilities, key factors which will help convince many EV sceptics to make the switch to electric over traditional combustion engines.

Though Tesla topped the rankings, their rating has actually dropped by six per cent from last year, with a Zap-Map spokesman suggesting that more Tesla owners may be placing added pressure onto the network.

This may be a reflection of the loss of free charging for many Tesla owners and increasing pressure on the Supercharger network as the size of the Tesla fleet continues to rise,' Zap-Map explained.

“EV drivers are very clear as to what makes for a good charging experience with ‘reliability’ being the number one priority,” Dr Ben Lane from Zap-Map said.

“EV users need to be able to access the whole of the UK network with confidence that the installed chargers will be working and available as advertised.”

He added: “EV drivers are increasingly savvy about the different levels of service offered by each of the UK’s charging networks and will change their driving routes to use those which offer the best service.

“This suggests that the market is becoming highly competitive, with EV users happy to pay for quality, but avoiding networks which fail to provide a good charging experience.”

Of the networks which allow all EV cars, InstaVolt came out top, with an overall rating of 86. InstaVolt requires no subscription and in most cases can be paid for with a contactless card.