At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
I'd recommend Motordepot Hull because I was recommended and it was an excellent choice for me. Would certainly do business with motor depot again.
I'd suggest Motordepot Hull to a friend because there was a good choice of car and easy to deal with
I dealt with Rishi the sales rep from motor depot. He was excellent, went out of his way to make sure I was happy at all points. He made buying the car a very simple and enjoyable process.
The experience at Motordepot Scunthorpe was good because we got the deal and the car we wanted
The experience at Motordepot Birmingham was fantastic because they helped by discussing the different types of cars and my needs not pushy in anyway professional throughout happy to answer any questions I had
Motordepot Birmingham staff were good because good friendly place to got for a car
Motordepot Hull staff were good because they offered a great service
The experience at Motordepot Birmingham was great because sales representative was friendly and talked us through all options available and what would be the best plan to take out. Over all a good experience and very simple, had my car within 2 weeks from first choosing it
The experience at Motordepot Hessle was great because Tom really looked after us from start to finish
Motordepot Birmingham were fantastic because they were pleasant and knowledgeable throughout the process of my purchase from finance to delivery. I found Tracey my liason at the depot a great help throughout and would like to extend my personal thanks to her.
The experience at Motordepot Hull was good because Good communication, excellent web site
Attentive staff, but description in ad said sun roof and there wasn't one....
Good amount of cars to choose from quick and easy x
I'd recommend Motordepot Birmingham to a friend because I was happy with the deal and service I got
My experience at Motordepot Birmingham was memorable because of the great service, range of cars and a fantastic price. They went above and beyond to assist me. Ike even picked me up from the local station. Cheers!
I'd recommend Motordepot Grimsby to a friend because it was a great experience JUST THAT thank you
Motordepot Hessle were good, they provided a service you would expect. Salespeople were efficient and had sound knowledge. Administration staff were okay. Overall good service.
I'd suggest Motordepot Grimsby to a friend because I had a great experience
Motordepot Hessle were fantastic because their no fuss/hard sell approach is refreshing. I found my dealer to be helpful, informative and honest. I have already recommended to a family member. Thank you
I'd recommend Motordepot Birmingham to anyone because the service was efficient and non jargonistic.
I'd definitely recommend Motordepot Scunthorpe because the salesmen were not too pushy and allowed us to browse in our own time. Once we did need assistance the salesman was very helpful and knowledgeable about the vehicle.
I'd recommend Motordepot Scunthorpe because they made everything very easy for me from first phone call to collection. Chris the salesman was excellent to deal eith. everything spot on. thanks
Everyone, very friendly and helpful.
I'd recommend Motordepot Hull because . Friendly... no pushy sales men... Excellent. *****
Motordepot Birmingham were great because rishi was really helpful and really funny to deal with, had an excellent service and will definitely recommend for the future.
Motordepot Hessle were great because the staff was approachable and helpful.
The staff at Motordepot Birmingham were good because they spent time and attention to all details thats why we brought 2 cars from them in a month.
The staff at Motordepot Hessle were good because very polite,professional and didn't try and give a hard sell, we will certainly use again.
I was pleased with Motordepot Birmingham and would recommend them because I feel satisfied with the way the salesperson attended to me and ensured that I'm happy with transaction
Motordepot Hull were fantastic because they offered a fantastic service and the car we bought is excellent
I'd definitely recommend Motordepot Scunthorpe to friends and family because the car prices are realistic and the service given by the personnel second to none.
My experience at Motordepot Scunthorpe was memorable because just outstanding from tge first point of contact The salesman scottish gary in particular was outstanding !!!! From the minute he picked me up to prepeartion of my car was absolutely first class He could not do enough for me and just wanted me to be happy He went out his way which was nice Also david who i done the deal with on tge phone was first class Absolutely delighted
The experience at Motordepot Birmingham was fantastic because, Tracey Mat followed the process of the sale from start to finish. She explained in depth the whole package that was offered, and wasnt too pushy like the standard car sales person. You can tell she has been in the trade for many years. Good to deal with a sales person with a smile :) overall very pleased in service/cost. Will return within 3-4 years for my next vehicle. Thanks again for motorpoint bham for sorting a motor out for me. Regards Mr Hoa.
Motordepot Birmingham were great because they searched through their website to find a suitable car. Martin Vassells was very clear in everything he explained to us.
Motordepot Scunthorpe were great because from the minute we walked in the showroom to the minute the car was collected the service from Gary Brown and staff was excellent thank you.There was no presure selling at all Thank you.
Motordepot Birmingham were helpful because very friendly and knowledgeable staff , good service . thanks
The experience at Motordepot Hull was great because mark who worked at motor depot was very helpful, friendly, informative and welcoming and made the whole process very easy and positive. Would very much recommend motor depot and mark harroway to friends and family.
Couldn’t have wished for a better service
The experience at Motordepot Hessle was good because the salesman was very helpfull when making my choice .
I was pleased with Motordepot Hull and would recommend them because. Iv had my last 6 card from them and won’t go anywhere now
My experience at Motordepot Birmingham was cracking because the customer service was brilliant & the car was in amazing condition
Kenny was really helpful when showing me around the vehicle, very helpful when explaining the full process to me to help me understand. i would definitely recommend you go and have a look around and if possible speak to kenny. the car has a few spots of minor damage which they are going to repair prior to me collecting the vehicle so i cannot comment on the state of the repairs carried out however i hope that they will be to satisfactory standards.
The experience at Motordepot Birmingham was great because the service was great massive choice of cars presented well customer rep easy to talk to and kept well informed overall good service
Motordepot Birmingham were a pleasure to deal with. Everyone was really friendly and helpful.
I'd definitely recommend Motordepot Hessle because the choice of cars is fantastic and nothing was too much for the sales team. I asked for a certain can and they found me it in Birmingham. It was brought up for me. The car it's self is fantastic and immaculate. Thanks again motor depot
My sales person Tony H is a really nice friendly chap and made the purchase of my car a very pleasant experience.I turned up at Motordepot Birmingham with the registration of two cars I had seen on their website ,Tony gave me the keys to both vehicles and I was left on my own to look them over.There was no pressure or hassle throughout and I am really really pleased with my car.Would highly recommend Motordepot.
The experience at Motordepot Scunthorpe was great because everything was explained in detail and was easy to understand
I'd endorse Motordepot Birmingham because your salesman Trevor Taderera was brilliant went above and beyond to make sure everything was completely satisfactory and i was happy so a big thank you
Motordepot Hull were great because they really looked after me got me a cheaper deal and the car works like a dream defdo pleased with them
Motordepot Grimsby were great because there were no pushy salesmen but someone was on hand when needed. It was almost too easy to buy such an important item. A relaxed and enjoyable experience.
Motordepot Scunthorpe staff were good because they help you all the way through the buying of your car and is always there to help you
The experience at Motordepot Grimsby was good because everything was properly sorted out and they had friendly atmosphere
I was happy with the service at Motordepot Grimsby because every person was friendly and had a smile nothing was any trpublic to them and the young man who dealt with our complete transaction was a joy to do business with. I would recommend Kristen Sedgwick very highly he was very knowledgeable and answered anything we wanted to know
The staff at Motordepot Scunthorpe were good because Michael Sandon spent a lot of time with us and was very friendly and helpful. He made buying our car a pleasurable experience.
Motordepot Scunthorpe staff were good because I was not rushed or pressured in any way, advice and information was given when requested. The vehicle stock was good and my choice of car well prepared and serviced and in good time. My intention was to visit several car sales premises that day to see several cars, but I was so impressed with motor- depot at Scunthorpe, my choice of car and sales person Gary Russell. Why make life difficult buy now.
I was pleased with Motordepot Hull and would recommend them because the service was excellent and very friendly. There was also a great deal of choice ...
I'd recommend Motordepot Scunthorpe to anyone because the team are great Gary Brown was the sales person who helped us from start to finish. Everything was explained great service all round
The experience at Motordepot Grimsby was good because everything was dealt in a quick and efficient manner with no pressure to buy, a breeze to buy the car I was looking for
Motordepot Scunthorpe were really helpful and I'd recommend them because of the brilliant sales person Garry who provided very good customer service before and after the sale. Will definitely come back next time I need to change my car.
I'd definitely recommend Motordepot Birmingham to friends and family because the process in clean and direct, no hard sell and very open. Well done Rishi, next week we will buy our third family car in only one month :-)
I would recommend Motordepot Birmingham to friends and family because you get good service and helpful staff
The staff at Motordepot Birmingham were good because the whole experience went well. I would recommend to family and friends.
My experience at Motordepot Birmingham was cracking because all the car where easy to get around and view
My experience at Motordepot Scunthorpe was memorable because it's the easiest way to purchase a car I've ever encountered
I was happy with the service at Motordepot Grimsby because we where help by are sales person Jeremy from the beginning until the end excellent service
The experience at Motordepot Grimsby was great because no hassle to buy
I'd definitely recommend Motordepot Hessle to friends and family because there was a wide range of cars available, and I found the one I wanted straight away. Danny Murphy was extremely helpful and explained what deal was best for me based on my budget. We had such a laugh and made the process stress free, fun and easy! Will definitely be returning!! Thanks for all of your help motordepot !
I was happy with the service at Motordepot Hull because very good service
I had a great experience at Motordepot Scunthorpe because Sales person, Gary Brown, made the whole looking and buying process very easy. He was not “pushy” in any way. Taking the car back in, next week, for a few paint chips to be touched up. Have already recommended the Scunthorpe branch to a few friends. Thanks again
I would recommend Motordepot Scunthorpe to friends and family because their customer service was brilliant, all very friendly and polite.
I'd definitely recommend Motordepot Hull to friends and family because of the overall buying experience
I'd recommend Motordepot Scunthorpe because all staff are friendly and are not pushy in anyway. That coupled with outstanding service, a no nonsense approach to pricing and staff that go out of their way to support you through the process leads to a fantastic experience and one that I highly recommend to others.
Motordepot Hessle were great because everyone so friendly helpful will be definitely be bk
Motordepot Birmingham were helpful because they were no nonsense straight to the point dealers. Lots of cars to choose from and the salesman help find one to suit budget and requirements.
My experience at Motordepot Grimsby was positive because I had an option of two cars I was looking at but I was able to make an informed decision on the car following a good comprehensive information given by Jordan the sales person who was attending to me. He displayed high quality of professionalism and sales skills. From start to end of the transaction process, everything was made very easy. It was a stress free process, and yes I would recommend family and friends to buy from Motordepot., Grimsby branch.
I'd recommend Motordepot Birmingham to anyone because the salespeople are knowledgeable and friendly, taking into account all your needs...
The experience at Motordepot Hessle was good because there was no pushy salesmanship everything was don in a relaxed manner.
I would recommend Motordepot Grimsby to friends and family because staff are very helpful and friendly
I was pleased with Motordepot Hessle and would recommend them because they dealt with me in a very good manner and everything was done very fast
I'd recommend Motordepot Scunthorpe because our advisor Gary Brown was very good, helpful at all times and would reccommend my friends to see him when purchasing a car.
Motordepot Scunthorpe were great because they are a great bunch of people so friendly and helpful wouldnt use anywhere else
Motordepot Grimsby were really helpful and I'd recommend them because really good
The experience at Motordepot Hessle was great because it was easy and hassle free, I think i got a great deal on the vehicle I've just purchased.
My experience at Motordepot Hessle was memorable because I found the right car that I was looking for.
Motordepot Hessle were great because they were friendly, dealt with all aspects professionally and promptly and provided me with an excellent car!
My experience at Motordepot Grimsby was cracking because nothing was to much trouble, everything was explained clearly and i was asked all the way through the handover if i understood everything and was happy with all that had been explained to me, When we arrived at Motordepot there was a huge selection of cars to look at and there was three cars in the make and model i was looking for, and three different colours which spoilt me for choice, i am very happy with the choice i made and love the car to bits, Thank you Motordepot,
I would recommend Motordepot Hessle to friends and family because the advisor let me look at a few different cars, he left me alone to have a really good look at each vehicle without any hassle, which makes you feel at ease, he was there to advise when needed.
Motordepot Hessle were great because, my sales man (Danny French) was very helpful and guided me through every deal and didn't push a deal on me, he let me make my own mind. Where as most dealerships push a deal on you too get the sale. I found this method very good
I'd recommend Motordepot Scunthorpe to a friend because excellent service