At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
The experience at Motordepot Scunthorpe was good because there was no hard sell and felt comfortable to browse around without any pressure.The salesman was attentive and helpful when i finally decided to have a look at one of their cars.
Gary is a top class salesman friendly and helpful. He wasn't pushy like some places, I would highly recommend.
very professional and extremely friendly staff, great selection of vehicles all at reasonable prices all in all brilliant customer services
My experience at Motordepot Hessle was cracking, really helpful, friendly staff! The leave you alone whilst you look which was a big plus for me!
I was happy with the service at Motordepot Birmingham because I didn't have any worries about the quality of the car I purchased the only let down was the valeting of the interior because I had paid for the Williams protection and this let the salesperson down when it came to pickup of my car.
WOULD RECOMMEND ! I brought my first car from Motor Depot Hessle and Tony was great with me throughout the whole process. Thanks to Tony I was able to test drive my car on more than one occasion to ensure it was the right one for me. Nothing seemed to be too much trouble for Tony and he delt with any queries I had effectively and he was very efficient in keeping me updated about my new purchase. It's fair to day Tony wasn't a 'typical car sales man' I felt totally at ease and not at all pressured. I was talked through all the extras I could take out with my purchase and again Tony was great, putting everything together for me. A special mention to, to Cheryl on the reception who was a great help on the end of the phone dealing the best she could with any issues I had and getting back to me each time when she needed time to look into things for me. Overall, I would certainly recommend Motor Depot Hessle especially Tony as I recieved great service and I'm very happy with my new purchase up to now.
I had a great experience at Motordepot Birmingham because I brought my first car with them, they were polite, friendly and provided brilliant customer service, Melissa (the woman who served me at motor depot) made the experience of buying my first car enjoyable and easy. Was very pleased with the service I received, I have already recommended the company to friends and family.
I had a great experience at Motordepot Hessle because the staff were extremely friendly and very helpful
I'd recommend Motordepot Birmingham because they were very professional throughout the whole process & made sure my car was ready to pick up within a week, all the staff were very friendly & welcoming especially Tony Henry who was dealing with my paperwork I will definitely be recommending to a friend in the future.
Motordepot Scunthorpe were helpful because the service was efficient and easy
I had a great experience at Motordepot Birmingham because Sam was fantastic and explained everything clearly for me. Plus my car is perfect, really happy with the service and quality
I'd definitely recommend Motordepot Hull because it was a stress free way to buy a car. The sales person Mark was very helpful and notified throughout the process when my car would be picked off. I couldn't tax my vehicle online he even helped me at the post office as I had no clue how to tax a vechile as I have always used the online method
Motordepot Scunthorpe were really helpful and I'd recommend them because service was excellent ,car is immaculate inside and out ,would highly recommend Motordepot
My experience at Motordepot Hull was memorable because it was made stress free and simple .. the sales rep. Lee,
I'd definitely recommend Motordepot Hull to friends and family because we found buying our car so easy! James Thompson was great! I would recommend anyone to get a car from motor depot and especially from James.
I'd recommend Motordepot Birmingham because very easy and pleasant to deal.
I'd definitely recommend Motordepot Birmingham to friends and family because the sales person, Melissa, was brilliant. She was very professional, answering all of our queries and she made me feel confident to buy a vehicle from Motordepot. The customer service was excellent
I'd endorse Motordepot Birmingham because the staff are knowledgeable and friendly without being pushy.
My experience at Motordepot Scunthorpe was memorable because both times I have had dealings with them all the staff I came into contact with were excellent, customer service is first rate, the lady who went through all the finance info was spot on as was the salesperson who I picked he car up from!
Motordepot Hessle staff were good because they take care in their clients ensuring they get exactly what they want.
I'd endorse Motordepot Scunthorpe because the people there are amazing so friendly and helpfull
I was happy with the service at Motordepot Birmingham because it met all my expectations, professional, informative and thorough
I had a great experience at Motordepot Scunthorpe because what you see is what you get
Motordepot Scunthorpe were fantastic because he was very friendly. My partners into cars and they got on really well. He did not push us to buy the car and left the decision to us. He was not one of the push salesmen. He explained everything.