At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
My experience at Motordepot Grimsby was cracking because I had seen the vehicle that I wanted on the net and when I arrived at Grimsby the vehicle was there, the rep was pleasant and we soon had the paperwork out and I was dealt with quite happily and I was soon on my way with a pick up date that suited me. When I returned the car was there waiting for me very clean and tidy I paid the bill and I was soon on my way.
Motordepot Grimsby were helpful because Wayne Egan had he customer advisor who dealt with my was very professional and made my experience of buying a vehicle very easy. Great job Wayne Egan
Sat and Trevor really helped me out, I was in desperate need of a reliable new car and within 2 days I was driving off the forecourt. I can't thank them enough, great guys, a good laugh and very efficient.
I'd recommend Motordepot Hull to a friend because the people from sales team will do all the best to find best offer for you. Also they are very friendly people and its easy to work with them. The cars are checked and serviced. The service plan offers and break down guarantee are much cheaper compare with other dealers.
I had a great experience at Motordepot Grimsby because Wayne was open, honest and upfront. Explained things in great and understandable detail.
I would recommend Motordepot Hessle to friends and family because great offers and service. Also if they get this email they could win a ipad or voucher
My experience at Motordepot Scunthorpe was positive because of the relaxed attitude of Kris the sales advisor, he fully explained the paperwork during the sale and nothing was too much trouble for him
The experience at Motordepot Scunthorpe was fantastic because Knowledgeable friendly staff very helpful answered all my relevant questions I will return for my next deal.
Excellent service without pressure to buy. Made it a very satisfying experience so that we could make the purchase a very pleasant experience. Help was readily available.
I'd endorse Motordepot Hull because way of dealing
My experience at Motordepot Hull was cracking because there was no pressure to take up "extras" - Rob offered/explained but if I said no, that answer was accepted. I went in knowing what I wanted and drove out in what I wanted.
Motordepot Hull were great because They didn't push just gave me the information I needed to make the purchase. Car did break down after a few days but motordepot were very attentive and soon sorted the problem out.
Motordepot Birmingham were great because nothing was to much trouble. And the little pocket rocket sales lady tracy made us feel very welcome.
Professional and to the point. I had visited an Evans Halshaw the hour before and was extremely put off by the stereotypical car salesmen waffle. Julia at motordepot was efficient, friendly and just great. She offered great options, great advice and wasn’t patronising at all.
I'd definitely recommend Motordepot Hessle because Liam, our salesman was fantastic as well as the other two staff members we dealt with. We weren't pestered and everything was explained thoroughly
Motordepot Hull were helpful because the staff are friendly and extremely knowledgeable, were very accommodating and helped me with my purchase in a professional and friendly way!
I'd definitely recommend Motordepot Birmingham to friends and family because everything was easy straight forward from start to finish. Melissa was knowlegable and answered all our queries
I'd endorse Motordepot Hull because helpfull staff,great prices.
I'd suggest Motordepot Birmingham to a friend because good choice of cars friendly helpful staff without the pushy salesmen.
Motordepot Birmingham were helpful because Tony Henry was extremely helpful,explained each process thoroughly and made the entire process easy and stress free.
My experience at Motordepot Hessle was cracking because very easy to talk to and no sales pressure
Motordepot Scunthorpe were fantastic because they were very friendly and did push you into making a purchase like other dealerships try to do 5* rated experience and will be desling with motor depot when it comes to renewing my car.
was an easy process although I was told that the vehicle had been valeted and I don’t believe it was also there was no mats in the car and when I asked my sales person he said if there not in the car then it doesn’t come with any, but his colleague (Trevor) overheard and sorted the mats out for me and being Mercedes amg mats that would of cost me around 200 pound if Trevor hadn’t overheard. Over all I’m very happy with my car
Motordepot Birmingham were really helpful and I'd recommend them because the staff were very friendly and helpful, Great range of cars and competitive prices.
I would recommend Motordepot Grimsby to friends and family because of the good customer service and excellent choice of vehicles. Very happy with my vehicle and at a good price
Motordepot Birmingham were really helpful and I'd recommend them because of the range and choice of vehicles available at an excellent price.
I would recommend Motordepot Hull to friends and family because of the quality of vehicles and the the sales people are very friendly and helpful, (not pushy)
I'd suggest Motordepot Birmingham to a friend because customer service is second to none.
I'd endorse Motordepot Hessle because everything was explained to me and staff were really friendly & helpful
Motordepot Birmingham were great because everyone who worked there were really helpful especially the employee who sold me the car. There was a wide range of cars to look at and also I was not pushed or rushed into making a decision when I was purchasing my car. I would definitely recommend Motordepot Birmingham to anyone.
I'd recommend Motordepot Scunthorpe to a friend because staff are extremely friendly and approachable. Nothing is too much trouble and they don’t pressure you in any way. Fantastic service and I will definitely use them again.
The experience at Motordepot Hessle was fantastic because of the overall experience from car choice to customer service well done all at motordepot hessle
Motordepot Hull were fantastic because they made the car buying process very easy with no hard sell.
The staff at Motordepot Scunthorpe were good because they were really helpful, especially Oliver Boyd.
very helpful staff and answered any questions asked. Michael sandon was very professional and did his best to help me in everyway. Would defiantly use again.
Motordepot Hessle were helpful because the salespeople and everyone else who works there wis ere very helpful polite at all time dealing with them .
Motordepot Birmingham were helpful because the Salesman was very approachable, friendly and professional and kept us informed every step of the way. The choice of cars is vast and they are like new!
The experience at Motordepot Hessle was great because I felt like I was treated very fairly and everything was explained to me so that I knew exactly what was going to be happening.
My experience at Motordepot Birmingham was memorable because Ike was very helpful in explaining the finance and the options available. Both myself and my partner have cars from here and we are both very happy with the service.
I'd suggest Motordepot Birmingham to a friend because dealing with Rishi was a pleasure from start to finish, a real no hassle purchase, was left alone to browse and choose and then Rishi was a great help in getting a deal done, first class service.
My experience at Motordepot Hull was positive because it was relaxed with no pressure to buy. Friendly and knowledgable staff. Easy and pleasant experience.
I'd suggest Motordepot Hessle to a friend because of their excellent customer service and advice
Motordepot Birmingham,The customer service is great they make you feel really welcome and the staff are friendly.
I'd definitely recommend Motordepot Birmingham because of the amazing service ,Sam from Motordepo was the main person in guiding me for the best car that would suit my needs and did a great job at it . overall very friendly dealership.
The experience at Motordepot Hull was good because friendly and very helpful staff. They didn't pressure me at all and let me look with no hassle
I'd definitely recommend Motordepot Scunthorpe to friends and family because of the attitude of the staff and the excellent showroom
I'd endorse Motordepot Grimsby because from walking in the door to walking away with the car was a great pleasure in doing business m, our salesperson Liam didn’t try to confuse us with a load of technical jargon salesmen jargon he was upfront honest and a pleasure to deal with , we told them when we needed the car for he arranged it on the day and time specified , he updated us in the time in between pick up letting us know all was ok all in all a great dealership and will certainly recommend to friends and family
I'd definitely recommend Motordepot Hessle because for our first time buying a car on finance James made it a very easy and pleasant experience. He explained everything very clearly and helped us get the car we wanted. Nothing seemed to be too much trouble. We called the centre a couple of times and whoever we spoke was very helpful and pleasant too. Five star service. thanks again.
Motordepot Grimsby staff were good because they were very happy to help with any questions ,they’ve been very helpful, friendly and I especially liked there honesty , would definitely recommend them and use the company again x
I was happy with the service at Motordepot Grimsby because of the great choice of vehicles and the knowledge of the sales team.
Motordepot Birmingham were really helpful and I'd recommend them because all of the staff are really lovely and helpful especially Trevor he is great :)
Motordepot Grimsby were great because they have a good selection of vehicles from all makers , making it easier to compare and try different models and makes.
I'd endorse Motordepot Birmingham because it was a smooth and easy sale. Tracey was absolutely fantastic. She managed to communicate on a regular basis and keept me informed at all times. Her bubbly personality and happy attitude gave me peace of mind. Overall very happy with my purchase and will definitely recommend to friends and family. Tracey went out her way to pick me up from home as i had no means of transportation to collect the car. She is an asset to the store and an amazing person. Thank You Again Tracey!!!
I would recommend Motordepot Birmingham to friends and family because the service is exceptional, everybody you speak to will help you where they can. Looking at the cars felt very relaxed and I didn't feel any pressure to buy.
My experience at Motordepot Grimsby was memorable because it was my first time tsking a car out on finance and they helped me through it all.
Motordepot Hessle were fantastic because of the ease of the whole process
Motordepot Hessle were really helpful and I'd recommend them because there friendly people great service with a smile
I'd definitely recommend Motordepot Birmingham because they have a variety of cars to choice from and everything is explained well when talking about finance.
Motordepot Scunthorpe were helpful because they could helped me without asking to many papers, could find me a very good finance , good APR and didn't had exagerated comissions. They were able to offer a really good deal .
The experience at Motordepot Birmingham was excellent, the process was quick and stress free.
The experience at Motordepot Hull was great because the salesperson was very friendly and helpful
The experience at Motordepot Scunthorpe was fantastic because from the first enquirie to the handover of the car was all dealt by one person and I was kept up to date with every step and couldn't of been more helpful even the phone call a week after to make sure everything was ok
I'd suggest Motordepot Birmingham to a friend because customer service from Mo who dealt with me was excellent
The staff at Motordepot Hessle were good because the salesman ensured the sale went smoothly and did a lot of the paperwork for me for the DVLA so I had little to sort out myself.
My experience at Motordepot Hessle was cracking because we had a problem with an oil seal on the van which was sorted out with no issues
The experience at Motordepot Hessle was good because every thing went smoothly
My experience at Motordepot Scunthorpe was memorable because from the moment we entered the dealership to the moment we got our cars, the friendliness and support from the staff was exceptional. They even delivered the cars for me
Motordepot Birmingham were great because there was no pressure to buy, test drives were not a problem, (I did 3 test drives) and the staff were very helpful during the handover/signing period.
I would recommend Motordepot Grimsby to friends and family because I was very pleased with the service and the sales man was not pushy. I was left to make up my own mind. EXCELLENT SERVICE DEFIANTLY RECOMMEND.
The staff at Motordepot Birmingham were good because Tony was just fantastic beginning to end. A true gentleman and brilliant at his job! No pressure to buy anything. He took us through all the options avaliable. Thank you
Motordepot Scunthorpe were great because Everyone I dealt with was very friendly and helpful especially the dealer (Oliver Boyd)
I would recommend Motordepot Scunthorpe to friends and family because always polite and friendly staff always offers refreshments on arrival no pressure to buy cars or any of the extras always been well looked after with after sales service myself and family have purchased several cars with no problem
I'd suggest Motordepot Hessle to a friend because prices are good and lots to choose from and good service and very helpful.
My experience at Motordepot Hessle was cracking because there was no pressure from sales staff. They answered all of my questions promptly and worked with me to find the right car.
Motordepot Hessle were fantastic because Danny Murphy was amazing he gave an excellent customer experience and was on hand to answer questions and he explained everything very well.
My experience at Motordepot Birmingham was cracking because of the exceptional customer service
I'd recommend Motordepot Birmingham because Tracey was very helpful and friendly
Motordepot Birmingham were great because Tony Henry was professional, polite and helpful, when Collecting the car, everything ran smoothly, fuel was put in for me ready, would definitely recommend to friends and family
The staff at Motordepot Grimsby were good because they were very friendly and helpful, also they didnt try to sell me the car, they were just there to help with my enquires and point me in the right direction, very fast and effective turnover process also
My experience at Motordepot Scunthorpe was cracking because the friendly and helpful staff made the experience for me ,totally satisfied and will recommend .
My experience at Motordepot Birmingham was cracking because of how helpful the staff was there!!
The experience at Motordepot Birmingham was fantastic because Tony listened to what I needed and pointed me in the right direction. Great car great service
I'd definitely recommend Motordepot Scunthorpe to friends and family because I've bought from them before & also advised my daughter to go there & she also bought her car from them
The experience at Motordepot Scunthorpe was great because no pressure sales . Offered extra products but didn't feel pressured into taking them out if didn't want them. Polite and friendly salesman.
The experience at Motordepot Scunthorpe was fantastic because it was sorted over the phone and on picking up the car I was there less than an hour before I got to drive away with the vehicle. I love my new car!
Motordepot Scunthorpe were great because of the friendly relaxed attitude of everyone I dealt with and no pressure selling
I'd endorse Motordepot Scunthorpe because they are A very friendly company and everyone made me welcome at motor depot
I'd recommend Motordepot Hull to a friend because Megan was very good and all the team was very helpful
I was happy with the service at Motordepot Hessle because friendly staff not pushy overall very nice.
I'd definitely recommend Motordepot Birmingham to friends and family because they have friendly staff, particularly Sat, who aren’t pushy salesmen and make sure you have everything you need. The features on the vehicle were explained extremely well and made me feel at ease while purchasing the car.