At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
I'd recommend Motordepot Hull to a friend because good service,cheap cars,friendly staff.overall a very good experance
The experience at Motordepot Hessle was fantastic because I knew what I was looking for and I got a better than expected price for my existing car in part exchange. On the handover the sales person, Sean, was very patient and helpful. I had problems with my bank authorising the payment on my debit card and he waited patiently while I sorted it out over the phone. We then had a problem with taxing the car online, (not the fault of Motor Depot, but the websites fault), and Sean gave me a lift in his own car to the post office so that I could tax the car at the counter, and he waited for me and took me back to the Motor Depot branch. Sean also made the paperwork easy and simple to understand and I found it to be a smooth handover. I would buy from this branch again in the future, and I would definitely recommend it to a friend or family member. Overall I had a very positive and satisfactory experience in buying my car from Motor Depot.
Motordepot Birmingham met our expectations with regard purchasing our new car. Information from the call centre was different to reality but the staff worked hard to meet our needs. Thank you
I'd definitely recommend Motordepot Hessle to friends and family because the experience was very smooth and hassle free - I'd like to thank Julia Day for all her help and support with my purchase :-)
The staff at Motordepot Birmingham were good because they went out of there way to help us - mark and jade were outstanding. We needed the car urgently and they pushed it through for us in double quick time . Very good service !
Motordepot Grimsby were fantastic because low deposits, allow normal people to realistically purchase/upgrade their viehcle.
Motordepot Birmingham were great because I had spoken to them on the phone before I went and arranged an appointment. As soon as I got there i was greeted by a friendly staff member, gave my name and within 2 minutes I was seen to. They had my car all ready and waiting for me to test drive. Tony did an amazing job of talking me through the fiance and paperwork. Was very happy with how professional and friendly he was, and with answering all my questions. Would definitely go there again. Thank you very much to all the staff
The staff at Motordepot Hull were good because No pressure, just nice guys which was much appreciated. Especially pleased with contact and assistance from James. Would definately recommend Motordepot Hull. Many Thanks
Motordepot Birmingham were fantastic because great sales person who was very down to earth
I was happy with the service at Motordepot Birmingham because the service I received was professional, efficient and quick.
I'd suggest Motordepot Grimsby to a friend because the friendly atmosphere and very helpful staff.
I'd recommend Motordepot Grimsby because I found the whole experience layed back and felt no pressure from anyone in sales so I felt relaxed and had time to look around and decide...
Aside from some minor issues (some sort of dried fluid in the bin between the front seats, minor marks to the paintwork, not /quite/ the same car I test drove) this was, as usual, a good experience and will go back to them for my next car.
The staff at Motordepot Hull were good because every question I had was answered even if it took tile. The staff researched information and ensured it was correct before they gave me the answer. They were helpful, honest and quick to help me with any issues.
My experience at Motordepot Birmingham was positive
I was pleased with Motordepot Grimsby and would recommend them because from start to finish the experience had no issues. I was very pleased with Phil and Liam, Phil was very helpful with the finance paperwork.
The staff at Motordepot Hull were good because they weren't pushy and made the whole process very easy
I'd recommend Motordepot Hessle to anyone because it was a really quick and easy way to upgrade my car
I'd definitely recommend Motordepot Birmingham to friends and family because , they have a friendly attitude and do not pester you while looking.
searching for a new car can be a daunting prospect for fear of pressure from sales people, Motordepot Grimsby was a pleasure to visit and do business with. Massive thanks to all involved !!
I'd definitely recommend Motordepot Hull because of the friendly service
I'd endorse Motordepot Scunthorpe because the service was great from beginning to end. Michael was great not pushy and made the whole experience relaxing. I didn't feel pressured into taking a warranty but did so because it was good value. Lifelong free MOT as well. Excellent all round and highly recommended.
Motordepot Birmingham were helpful because it was a smooth clean and quick process. Although i waited a week to collect the car but that was understandable as the car was tranferred from another depo. Great service Mohammed really looked aftered us and even offered to help sort out the tv' in the headrest which i will be popping round to see him in Birmingham. Next car will buy from tge guys again.
Motordepot Birmingham were great because very friendly and helpful
Motordepot Birmingham were helpful because the salesman was very helpful and knowlegable
Motordepot Birmingham were great because I had the best PCP offer outp there on a NEW mini
Motordepot Birmingham were helpful because Sat Johal who handled me getting my first ever car was brilliant! He was very professional and also made me feel at ease at all times as this is a big step for me. I would recommend this company to anybody now and its all down to Sat.. Top Guy!
Motordepot Hessle were friendly, helpful and would not hesitate to recommend them.
The salesman Danny was exceptional and couldn't have done anymore for us. A credit to himself and Motor Depot
I'd recommend Motordepot Birmingham to a friend because they are very helpful, great selection of cars and tailor a package to suit your needs and circumstances, no high pressure sales, very relaxed and easy going.
I was happy with the service at Motordepot Grimsby because everything was so easy
The experience at Motordepot Grimsby was fantastic because jeremy listens to your requirements
I'd endorse Motordepot Hull because, Mark, the salesman was excellent
Motordepot Hull staff were good because the whole experience was smooth and hassle free. Alex the salesman was excellent
Motordepot Birmingham were really helpful and I'd recommend them because they have very nice service
Motordepot Grimsby were helpful because I got the perfect car at the perfect price without a . Pushy salesman
A pleasant experience with a good choice of cars at reasonable prices. I would recommend Liam especially to friends.
Motordepot Scunthorpe were great because they made the whole process enjoyable and have been very helpfull. Well i bought the car so that speaks volumes. Excellent Service. Oliver worked very hard we done.
I'd recommend Motordepot Grimsby because dale was professional not pushy and explained the finance in a clear explanation
I'd definitely recommend Motordepot Scunthorpe to friends and family because I was not pressured into buying anything Kris Anderson the salesman who dealt with me was knowledgeable polite and very helpful The girls in the office were also excellent all in all a very good experience.
I'd recommend Motordepot Scunthorpe because of great choice, very friendly staff, very good prices.
Motordepot Scunthorpe were fantastic because they was easy to deal with and no hassle what so ever. Would definitely recommend anyone to go here!
I'd recommend Motordepot Hessle to anyone because there was fab with me highly recommend to anyone .
I'd definitely recommend Motordepot Hessle because the saleman Sam was extremely friendly and very helpful in all aspects about my new car I was also informed by the ladies in there other office with regular updates on how things was going and if I had any consern I just phoned them they kept me in the picture one nice company and not pushy thank you all I am very happy
Motordepot Scunthorpe were really helpful and I'd recommend them because the team go above and beyond what I expect of a car dealer and made the experience enjoyable
I'd recommend Motordepot Hessle to a friend because the service from everyone at the depot was excellent and the aftercare service has been brilliant Well done to all
Motordepot Scunthorpe were really helpful and I'd recommend them because I dealt with Michael Sandon and found him to be very thorough. The car was spotless and like new. I travelled over from Ireland to get the car and everything was ready to go on my arrival as I had to catch a ferry that evening. I look forward to my next purchase from Motor Depot Scunthorpe.
I'd endorse Motordepot Hessle because nothing is ever too much trouble for the staff.
My experience at Motordepot Hessle was cracking because I got a nearly new car with a great warrenty package at a price to fit my budget. The service was fast and simple and I was offered advice every step of the way.
Motordepot Grimsby were great because I believe I got value for money, the salesman was very good, not pushy
I'd suggest Motordepot Grimsby to a friend because you get hassle free time to browse and then easy purchase. Thank you Jeremy is an asset to your company
I'd definitely recommend Motordepot Hull to friends and family because the whole experience from start to finish was brilliant. Everything explained in full and the staff were fabulous! Nothing seemed like hard work to them. All very polite. Thank you so much motor depot!
The experience at Motordepot Hull was fantastic because it's what I wanted easy and well explained ...good salesperson....need to sort out pre test drive appointments apart from that 9/10
The experience at Motordepot Grimsby was good because I wanted a little car that represented me and found it straight away !i wasn't pestered by salespeople just found them great !!fabby wabby dozy ! My car is called bob the blob after my late dad x
Motordepot Hessle were helpful because they explained everything and made things simple.
I was happy with the service at Motordepot Grimsby because the choice of cars available is a massive range for all needs and wants. The staff are more than willing to help with any queries or problems. Overall was a great experience for the first time buying a car through a salesperson
The experience at Motordepot Birmingham was excellent because they went above and beyond what I was expecting. I asked for a lot of small items of work to be done prior to pickup and was very pleasantly surprised that they had exceeded my personal high standards and completed all the work on time. I have never bought from a dealer before and from my first contact to final hand shake the service was excellent. Thankyouy.
I was happy with the service at Motordepot Scunthorpe because no hassel service was allowed to look around in our own time when we found a car we liked had great service from start to finish thanks to Garry Russell job well done
I was happy with the service at Motordepot Hull because I received great service and a fabulous car. James was very helpful.
I'd recommend Motordepot Hessle to a friend because they were very polite and professional.
I'd recommend Motordepot Hessle because it was an easy transaction with staff who were not too pushy
I was happy with the service at Motordepot Hull because the service was friendly. Alex, my salesperson let me browse the store instead of jumping on us straight away. The process was quick, easy and reliable. I'll definitely be returning!
Motordepot Grimsby were fantastic because great service and fast and efficient
I was pleased with Motordepot Scunthorpe and would recommend them because they were not pushy in anyway, when I arrived to collect the car I had a couple people come over and ask if I was excited and made me feel valued ect which was a lovely touch. The only thing was that there was a slight mix up with the finance as the actually price of the car after 4 years was lower than we initially agreed on so it took my payments up slightly. But overall very happy!
I'd definitely recommend Motordepot Birmingham to friends and family because it was a happy experience. Tracey was absolutely wonderful, so helpful and understanding. Could not of asked to be dealt with by anyone better and anyone I know who wants a vehicle I will be sending them to motor depot
My experience at Motordepot Hessle was cracking because they were warm friendly and welcoming, with a perfect eye for detail to what I wanted. Customer service was exceptional through from start to full cash sale. Will definitely be back to up grade.
I'd definitely recommend Motordepot Grimsby because it has a laid back but yet professional group of staff. I have had bad experiences with other dealers in the past so the it was refreshing to receive no hard sell or 'sales patter' just the information required to make an informed choice.
I'd endorse Motordepot Hull because everything was made easy and Alex was really helpful. I got my car within 4 days of signing for it.
Due to Rachel the finance lady at the Hull site I was very happy with the way she helped and sorted it all for us. It is only due to her that we came here as the last time we were not happy with anything.
Clear information, quick and flexible service reasonable price
Motordepot Hull were great because the service and attitude of all staff made buying my car, a Yellow Nissan Juke (named Sunshine Buttercup) a wonderful experience
Motordepot Birmingham were great because great service,clear with paper work and costs
Motordepot Birmingham were helpful because they explain everything to me
The experience at Motordepot Birmingham was great because my sales man was great he made me feel completely at ease as I had never purchased a car on finance before, I was unsure of what to expect. John.Garvey was great. I have already recommended my friends to go to see John at Motordepot birmingham. I love my new car. Thank you
The experience at Motordepot Hull was fantastic because they where helpful especially it being my first car.
Motordepot Hull had a good selection of vehicles, sales staff presented the finance options in a manner allowing me to make a informed decision.
I'd recommend Motordepot Grimsby because fast and friendly service from walking in to driving out in my new car there was no messing about
I was happy with the service at Motordepot Hessle because it was friendly and efficient service. All staff during the process were helpful and polite. The vehicle was ready as expected and in the condition expected at collection-which was important due to a long drive to Hessle and back. Since taking delivery the car has performed as expected so far. The paperwork provided is all clearly set out....
from the moment we entered the yard.. no pressure salesmen/women ..we could look at even sit in the cars of our interest .. and from ordering .. again very relaxed completely different to our visit to our local BMW !!!
Motordepot Scunthorpe were really helpful and I'd recommend them because the salesperson was friendly and explained everything thoroughly. He wasn't pushy, and didn't put us under any pressure.
My experience at Motordepot Grimsby was positive because nothing was to much trouble for the sales person. Everything was straight forward and explained clearly.
Motordepot Grimsby were great because the staff were really helpful and thorough when it came to the handover of the car. We took our toddler with us and the facilities for him we're great which allowed us to sort out the finance. Would definitely recommend them.
The experience at Motordepot Hull was great because the whole process was nice and easy from beginning to end with great contact from the salesperson.
Motordepot Scunthorpe were great because very helpful and friendly staff
The experience at Motordepot Grimsby was great, the staff are friendly and helpful, very attentive to any questions or problems,really can't do enough for you...big thanks to Dale in particular :)
I'd recommend Motordepot Hull because the sales person James was great made the experience easy I was purchasing my first car and it can be daunting but James was brilliant throughout
I had a great experience at Motordepot Grimsby because they had agreat choice of cars and financial packages. Helpful friendly Staff, smooth purchase and handover of my vehicle
I was happy with the service at Motordepot Hull because the salesperson was clear, enthusiastic and keen to tailor what was available to my needs and expectations. I was not pressured but always given the information I requested. The salesman (Alex Opie) was happy to talk through other car options and help me compare them with my original choice. I always felt he had my best interests at heart.
Motordepot Grimsby were great because great choice high quality vehicles great service
Trust Motor Depot.
|48 Monthly Payments £166.36||Customer Deposit £250.00||APR 6.9%||Fixed Rate Of Interest 3.57%|
|Cash Price £9,998.00||Total Amount Paid £11,858.28||Term 49 Months||Amount Of Credit £9,748.00|
|Annual Mileage 8,000||Optional Final Payment (Minimum Guaranteed Future Value) £3,623.00|
|60 Monthly Payments £200.26||Customer Deposit £250.00||APR 8.9%||Fixed Rate Of Interest 4.65%|
|Cash Price £9,998.00||Total Amount Paid £12,265.60||Term 60 Months||Amount Of Credit £9,748.00|