What Our Customers Say


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At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.

We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.

92%

Overall Satisfaction

96%

Would Recommend

I'd recommend Motordepot Hessle because there was a good selection of cars and the finance was clearly explained.

Maryann Robinson
17th January 2018
Motordepot Hessle

I'd recommend Motordepot Hessle to anyonge because great choice of vehicles and all at a good price.

David Elgie
16th January 2018
Motordepot Hessle

I'd recommend Motordepot Grimsby to a friend because they provide excellent service

Joanne Beech
16th January 2018
Motordepot Grimsby

I'd suggest Motordepot Birmingham to a friend because there is a wide variety of cars, and very friendly helpful staff. Everything is explained in detail to help make your decision

Paula Barrett
16th January 2018
Motordepot Birmingham

I couldn't have asked for more friendly and efficient service. Thank you, Peter Derriman.

Kirsty Charlesworth
16th January 2018
Motordepot Hessle

Motordepot Grimsby staff were good because they were approachable and very helpful.

Geoffrey Needham
16th January 2018
Motordepot Grimsby

I'd definitely recommend Motordepot Hull because they made the whole car buying experience very smooth from start to finish.

Andrew Forster
16th January 2018
Motordepot Hull

I'd definitely recommend Motordepot Grimsby to friends and family because they helped me get my perfect car , wayne Egan was very helpful

Jayne Chalk
16th January 2018
Motordepot Grimsby

I'd recommend Motordepot Grimsby to anyone because there’s a great range of cars to choose from and the sales people are very nice and helpful

Connor Dunn
16th January 2018
Motordepot Grimsby

The experience at Motordepot Grimsby was fantastic because they did as much as they could to help me make sure I got my car on time

Adam Siddle
16th January 2018
Motordepot Grimsby

Motordepot Grimsby were fantastic because they were just great in every way possible

Denise Ward
16th January 2018
Motordepot Grimsby

I'd endorse Motordepot Hessle because I was firstly recommended by a friend after a horrific experience I had with another motor trade company. I had lost full faith and trust in all motor trades however this was regained when Dave Burdett took me on he was very patient with me as I had my dream car but was faulty so was now left not knowing what to go for. He let me test drive all the cars I fancied he didn't rush me into any decision. I felt satisfied that he had regained my trust and was extremely satisfied wwith details provided paperwork given and warranty and a smile as this isn't what I experienced at the last place. Thank You!

John Cooper
16th January 2018
Motordepot Hessle

I'd definitely recommend Motordepot Hessle because local with a wide selection of cars. Open late

Amanda Morgan
16th January 2018
Motordepot Hessle

Had no problems and everything went smoothly.

Estellah Jones
15th January 2018
Motordepot Grimsby

I had a great experience at Motordepot Scunthorpe because Kris Anderson was patient, respectful, informative, warm and a joy to deal with which is a rare treat. The art of successful communication is listening - which he did.

Lynne Walker
15th January 2018
Motordepot Scunthorpe

Motordepot Hull were great because every thing straight forward and dealt with professionally

William Savage
14th January 2018
Motordepot Hull

I would recommend Motordepot Grimsby to friends and family because liam was very helpful and answered every question I had with conviction. Even when I was phoning asking the same question again. Nothing seemed too much trouble. He even came to collect me to sign my paperwork. I can not praise Liam enough. Thank you. I am now spreading the word in Cumbria where I live, explaining how good the service was. Well done all

Rebecca Thursby
14th January 2018
Motordepot Grimsby

I'd endorse Motordepot Hull because it was stress free and got a good choice of cars

Mark Hugill
14th January 2018
Motordepot Hull

I'd definitely recommend Motordepot Birmingham to friends and family because good selection of cars good prices excellent staff who help when required but leave you to have a good look round yourself.

Graham Williams
13th January 2018
Motordepot Birmingham

Sevice and attitude off staff is great but there was a lot off dirt inside the car and a fault 9n the wheel sensors light on dash but no biggi car is booked in for repair at no coat to mee overall a great company

Anthony Brown
13th January 2018
Motordepot Hull

I'd recommend Motordepot Scunthorpe to anyone because I have always been very happy with the cars bought from them

Donald Fletcher
12th January 2018
Motordepot Scunthorpe

Motordepot Scunthorpe were great because you do not get any hassle from sales reps they are professional knowledgeable and very polite and friendly. They help you buy the vehicle you want and not try to sell you something you're not interested in. Thanks to Gary Russell my sales rep well done and thank you again for the way my purchase was handled.

Robert Bee
12th January 2018
Motordepot Scunthorpe

I'd suggest Motordepot Hull to a friend because of the fantastic friendly service and a great deal I got from them.

Christopher Cooper
12th January 2018
Motordepot Hull

I would not recommend Motordepot Scunthorpe because the interest charged by the finance company is not competitive. The £10 of fuel which is paI'd for in the £199 preparation charge had not been put into my car.

Philip Cooper
11th January 2018
Motordepot Scunthorpe

Motordepot Hessle were great because I was really impressed by the customer experience as James was very helpful. Also the explication of the GAP insurance and finane.

Caroline Cross
11th January 2018
Motordepot Hessle

Motordepot Birmingham were helpful because Rishi dealt with us and he was friendly and professional and very helpful. He answered all our questions and helped with the smooth trade in of our old car for the new car, even going to the extent of taxing the new car and sending off the transfer of vehicle details to the DVLA. He couldn’t do enough for us and we would definitely recommend Motordepot.

Michelle Chapman
11th January 2018
Motordepot Birmingham

Motordepot Hessle were helpful because although my actual dealer was on sick they handled it very well and transferred it to another dealer.

Ashley Carter
11th January 2018
Motordepot Hessle

The experience at Motordepot Scunthorpe was great because you had the automatic car I was looking for and were the closest to me.

Barrie Springthorpe
11th January 2018
Motordepot Scunthorpe

Motordepot Scunthorpe were very helpful, friendly and professional. Would definitely buy from there again. Very happy customers

Sabrina Nichols
11th January 2018
Motordepot Scunthorpe

I'd definitely recommend Motordepot Hessle because they are a great bunch here, everyone was very helpful and made sure everything went smoothly from choosing the car to picking it up.

Dale Sharkett
11th January 2018
Motordepot Hessle

Motordepot Scunthorpe staff were good because they took the car to both my house and my mums to ensure they would fit up the drives.Garry was very helpful

Alistair Paterson
11th January 2018
Motordepot Scunthorpe

I would recommend Motordepot Scunthorpe to friends and family because my experience was car buying made a very simple and altogether pleasant. The car was presented to me in pristine condition by Mark Huntley with a full explanation of the controls. My 340mile drive home with the car rubber stamped that I had gone to the right place for the car that I wanted. Many thanks to Mark and the team at Scunthorpe for making an old man very happy. Bob Sanderson

Robert Sanderson
11th January 2018
Motordepot Scunthorpe

I was happy with the service at Motordepot Birmingham because the staff are really helpful, theres a great choice of vehicles at great prices.

Michael Bottomley
11th January 2018
Motordepot Birmingham

Motordepot Scunthorpe were really helpful and I'd recommend them because they did not put any sales pressure on me while we were doing our business.

Kevin Smith
11th January 2018
Motordepot Scunthorpe

My experience at Motordepot Birmingham was positive because Tracey was very helpful and professional. She gave us plenty of time to look around the car. Excellent standards and would highly recommend in future, we are very grateful that my dad told me about motordepot.

Justin Swinbourne
10th January 2018
Motordepot Birmingham

Sam Lohia was really great. He was informative and friendly! The information given by Sam was clear and relevant. I felt totally at ease with Sam. The car I purchased is great, i’m so pleased with it!!

Emily Lockley
10th January 2018
Motordepot Birmingham

I'd recommend Motordepot Grimsby to anyone because its a completely no hassle way to buy a car - the salespeople do not chase you round the forecourt so you are left to browse in peace. Mine was the fifth car that members of my family has bought from them so they must be doing something right. Coffee machines pretty good too !!!!

Simon Bensley
10th January 2018
Motordepot Grimsby

The experience at Motordepot Grimsby was fantastic because they go out of the way to help you , and the staff are fantastic

Mr Jamie Steel
10th January 2018
Motordepot Grimsby

I'd endorse Motordepot Grimsby because great friendly service and they bent over backwards to help us find the correct vehicle and very positive experience and would be happy to continue to use them in the future.

Andrew Beer
9th January 2018
Motordepot Grimsby

My experience at Motordepot Hull was positive

Jay Harle
9th January 2018
Motordepot Hull

I had a great experience at Motordepot Grimsby because there wasn't an attempt to hard sell any car to us. Sales rep Jackie listened to what we wanted and found us the perfect car. I would recommend Motordepot Grimsby to anyone looking for a new car.

Shaun Thompson
9th January 2018
Motordepot Grimsby

Extremely happy with the service provided by Tracy and Motordepot staff. Professional and polite staff and did everything to match my budget. Don’t hesitate to get in touch, I can’t recommend them enough.

Daniel Breeze
9th January 2018
Motordepot Birmingham

Motordepot Scunthorpe were really helpful and I'd recommend them because you are not pressurised by salesmen descending on you as soon as you arrive.

Keith Storey
9th January 2018
Motordepot Scunthorpe

The experience at Motordepot Birmingham was great because they good quality of car and the price is affordable as well. Members staff are acting professionally

Joseph Rugemintwaza
9th January 2018
Motordepot Birmingham

I would recommend Motordepot Grimsby to friends and family because friendly staff, let u make own decisions, not pushy...huge choice of vehicles, easy finance available. Everything explained, step by step.

Susan Davidson-Lamb
8th January 2018
Motordepot Grimsby

Motordepot Hessle were helpful because they helped me get the car I wanted at the price I wanted.

Mark Bamford
8th January 2018
Motordepot Hessle

I'd definitely recommend Motordepot Hull to friends and family because They have a great choice of cars and the salesman has always been great to deal with. I'm on my second car from them now in 2 years and my partner has just bought a car from them.

Ian Hamshaw
7th January 2018
Motordepot Hull

I'd recommend Motordepot Hessle to anyone because there is no hassle, no hard sell from sales people and the choice of vehicles is massive.

Christopher Saxon
7th January 2018
Motordepot Hessle

Motordepot Hull were really helpful and I'd recommend them because the whole process was relaxed whilst being professional and informative.

Jennifer Thompson
7th January 2018
Motordepot Hull

I was happy with the service at Motordepot Hessle because it was a easy process from start to finish.

Stacy Walker
7th January 2018
Motordepot Hessle

Motordepot Grimsby had a nice feel to it, far superior to the Hessle branch (the toilets are actually inside), less cars however I was after a specific car. My particular salesman Wayne Egan was very informative and understanding of the deal I required. I admired his commitment to the customer also when he stayed well over an hour outside of his shift that day, even having to source an alternate lift home as his lift-share went earlier on. He must've walked backwards and forwards 10+ times for information regarding different aspects of the car, the deal and my part ex to make sure I was as clued-up as possible as this was a new process to me.

Connor Garratt
5th January 2018
Motordepot Grimsby

I was happy with the service at Motordepot Grimsby because Liam McGovern was very knowledgeable, helpful and friendly. Phil Bird explained the financial side very clearly. After sales service second to none, highly recommend

Nicola Pettitt
5th January 2018
Motordepot Grimsby

I'd recommend Motordepot Hessle because Pete was very helpful and explained everything. They were happy to go at my pace for the transaction and offered fantastic service and support. All staff that I encountered were helpful and friendly, and I found the perfect car for me.

Ailsa Bellamy
4th January 2018
Motordepot Hessle

I was happy with the service at Motordepot Birmingham because the car service and delivery was so fast and quick . Mr sat johal the sales manager he is one help me a lot to choose this car and he deliver the car with in 2 days even with the busy schedule . I recommend moto depot to my friends and family . But last not least need say thank you to Mr Sat Johal for his kind attitude and help .

Visakh Suraj
4th January 2018
Motordepot Birmingham

Motordepot Grimsby were fantastic because everything was just so easy. No pushiness was just asked if we needed anything.

Victoria Palmer
4th January 2018
Motordepot Grimsby

Motordepot Hessle were really helpful and I'd recommend them because they had good choice, fair prices and efficient service

Adrian Peacock
4th January 2018
Motordepot Hessle

I had a great experience at Motordepot Grimsby because Liam McGovern gave me great service with my previous purchased so I returned to buy another car .I'll be back in another two years to look for another car.

Martin Fox
4th January 2018
Motordepot Grimsby

Motordepot Scunthorpe were really helpful and I'd recommend them because they were not pushy,had a wide variety of choice, the process from start to finish was efficient and staff we great . After care follow up was great. Gary dealt with me and was spot on. Many thanks . A very happy customer :-)

David Bielby
4th January 2018
Motordepot Scunthorpe

I was pleased with Motordepot Hessle and would recommend them because Dave Burdett was fantastic. I took my son-in-law with me as he recently lost my husband. He had bought a car from Motordeport himself not to long ago and we explained that i only wanted a little run a round so i could get around in. He has also contacted me twice to see if everything is fine with my car.

Fiona Greenley
4th January 2018
Motordepot Hessle

the value is the best on the market, my salesperson rishi was exceptional! Contacted me numerous times to let me know the progress of the car and was very helpful and fair!

Robert Meredith
4th January 2018
Motordepot Birmingham

I'd recommend Motordepot Hull to a friend because great service, good finance, good selection of cars, friendly staff.

Paul Brown
4th January 2018
Motordepot Hull

The experience at Motordepot Grimsby was fantastic because we didn't feel like we had been 'sold' a car. We knew what we wanted and Jeremy got us exactly what we asked for. Great service and will definitely be back and recommend.

Craig Price
4th January 2018
Motordepot Grimsby

Motordepot Hessle were great because the staff are friendly and helpful with no pressure to buy! Very straightforward and easy to follow process for my first time buying a car, and I feel secure in the knowledge that if I have any problems I can get back in touch and they will be more than happy to help.

Tessa Caley
4th January 2018
Motordepot Hessle

Motordepot Grimsby staff were good because they were nice and friendly, everything was well explained, therefore buying a new car was completely hassle free.

Nichola Birdsall
4th January 2018
Motordepot Grimsby

I had a great experience at Motordepot Hessle because the price of the vehicle was better than I had seen elsewhere and the service was very good.

Mark Fewlass
4th January 2018
Motordepot Hessle

Motordepot Hull were really helpful and I'd recommend them because they bent over backwards to get the car ready for me for when I needed it. Always at the end of the phone to help and advise. A great team.

Christine Esam
4th January 2018
Motordepot Hull

Motordepot Hessle were fantastic because of the customer service

George Micklethwaite
3rd January 2018
Motordepot Hessle

I'd suggest Motordepot Grimsby to a friend because the service was brilliant and very thorough. The staff handled the transaction very well and was very helpful. I am very happy with the car and the finance deal they have to offer. If you call please ask for Jordan.

Jamie Applewhite
3rd January 2018
Motordepot Grimsby

The staff at Motordepot Scunthorpe were good because they were helpful and put you at ease,Garry Russell was very approachable and any problems he had sorted

John Guntrip
2nd January 2018
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was good because we felt they offered a good selection, prices were good and service was efficient without being pushy.

Lindsey Lewis
2nd January 2018
Motordepot Scunthorpe

The experience at Motordepot Hessle was good because it was really easy to find a car that was right for me.

Bret Dixon
2nd January 2018
Motordepot Hessle

I'd recommend Motordepot Scunthorpe to anyone because the staff were exceptional and dealt with me brilliantly

Helen Leaning
2nd January 2018
Motordepot Scunthorpe

We've had four cars in total now from Motor Depot and every time we are well looked after and everything is explained well and it is an easy pleasant experience.

Charlotte Clark
2nd January 2018
Motordepot Scunthorpe

I'd definitely recommend Motordepot Hessle because of my foregoing comments

John McDermott
2nd January 2018
Motordepot Hessle

My experience with Motordepot is my first in UK and been a good one , they treat custumers verry well !!

Catalin Marin
1st January 2018
Motordepot Hessle

I'd recommend Motordepot Hessle because it's very helpful and give me all the important information that i needed to purchase my first car.

Mariusz Rusnarczyk
31st December 2017
Motordepot Hessle

I'd recommend Motordepot Hessle to anyone because they have a great selection of vehicles. The salesman was very freindly and professional. The car was presented like new. Definitely give them ⭐️⭐️⭐️⭐️⭐️

Paul Kerswill
29th December 2017
Motordepot Hessle

It was my first time visiting Motordepot Birmingham and I was not hassled by a salesperson straight away. I was advise to look at my leisure and to ask for any keys for vehicles I wanted to look in. No hard sales push which was nice. I dealt with Tracey Mat who was really friendly and was really easy to deal with. Tracey explained what options were available and made the whole process stress free. Tracey even came in on her day off to hand over the vehicle. Completely satisfied with the service and will gladly recommend to friends and family

Daniel Martin
29th December 2017
Motordepot Birmingham

The sales person that dealt with the car was fantastic. Very impressed with the cleanliness of the car

Gemma Delgaty
29th December 2017
Motordepot Hessle

My experience at Motordepot Grimsby was memorable because warm friendly staff

Stuart Catmull
29th December 2017
Motordepot Grimsby

I bought my last car from motor depot and had an excellent experience. The car lasted me for 5 years before I wanted a change. Tracey gave an amazing service. She talked me through the cars that I had in mind and explained the pros of each one and was very knowledgeable about the vehicles we were discussing. She also had no issues with me requesting numerous amounts of keys to look inside the vehicles. Overall an excellent service. Tracey is a credit to your business.

Adam Davis
28th December 2017
Motordepot Birmingham

Motordepot Birmingham were great because the car i wanted and the spec they had it. Good service from sam lohia.

Mohammed Azeem
28th December 2017
Motordepot Birmingham

I'd recommend Motordepot Hessle to a friend because they have a good selection of good quality used cars at reasonable prices. I've always been very satisfied with their trade in/part ex offer. Customer service is good and the after sales servicing and MOT package is worth having.

John Goodman
28th December 2017
Motordepot Hessle

My experience at Motordepot Scunthorpe was memorable because they had very well prepared vehicles at very competitive prices,i liked this is the price no haggle hence no flashy pushy salesmen.

Roger Simpson
28th December 2017
Motordepot Scunthorpe

Motordepot Grimsby were fantastic because of their professional and personal relaxed approach, Wayne Egon for the second time was everything a car purchases wants to meet on the forecourt/showroom, Wayne Egon is a credit to Motor Depot and the trade as a whole.

Stephen Padley
28th December 2017
Motordepot Grimsby

My experience at Motordepot Grimsby was memorable because the handover went smooth car was ready if I liked it as only wanted to make one journey as it was so far away.

Daniel Thacker
28th December 2017
Motordepot Grimsby

My experience at Motordepot Grimsby was memorable because Liam was very friendly and very professional at his job

Michael Edwards
28th December 2017
Motordepot Grimsby

Motordepot Birmingham were really helpful and I'd recommend them because Tracey mat was the best sales person and very helpful :-)

Jeff Horton
28th December 2017
Motordepot Birmingham

Great service and everything handled in a timely manner even though it was Christmas time. Sat Johal put in the extra effort to make the delivery happen on Sunday (Christmas eve)!

Ram Ranavaya
28th December 2017
Motordepot Birmingham

I had a great experience at Motordepot Scunthorpe because the sales staff were brilliant

Anthony Jayes
28th December 2017
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was great because all members are nice and qualified.

Rafal Chorazak
28th December 2017
Motordepot Scunthorpe

I'd definitely recommend Motordepot Scunthorpe to friends and family because of a friendly happy service

Antony Kirkby
28th December 2017
Motordepot Scunthorpe

Motordepot Scunthorpe were great because I was able to arrange the entire process in a sensible and low pressure manner. Any minor problems were handled in a prompt and efficient way, from my original enquiry to taking delivery 270 miles from the branch less than 2 days after ageeing terms.

Pete Nelson
27th December 2017
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was good because they were welcoming and friendly excellent service.

Fiona Beedham
27th December 2017
Motordepot Scunthorpe
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