At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
I'd recommend Motordepot Hessle because there was a good selection of cars and the finance was clearly explained.
I'd recommend Motordepot Hessle to anyonge because great choice of vehicles and all at a good price.
I'd recommend Motordepot Grimsby to a friend because they provide excellent service
I'd suggest Motordepot Birmingham to a friend because there is a wide variety of cars, and very friendly helpful staff. Everything is explained in detail to help make your decision
I couldn't have asked for more friendly and efficient service. Thank you, Peter Derriman.
Motordepot Grimsby staff were good because they were approachable and very helpful.
I'd definitely recommend Motordepot Hull because they made the whole car buying experience very smooth from start to finish.
I'd definitely recommend Motordepot Grimsby to friends and family because they helped me get my perfect car , wayne Egan was very helpful
I'd recommend Motordepot Grimsby to anyone because there’s a great range of cars to choose from and the sales people are very nice and helpful
The experience at Motordepot Grimsby was fantastic because they did as much as they could to help me make sure I got my car on time
Motordepot Grimsby were fantastic because they were just great in every way possible
I'd endorse Motordepot Hessle because I was firstly recommended by a friend after a horrific experience I had with another motor trade company. I had lost full faith and trust in all motor trades however this was regained when Dave Burdett took me on he was very patient with me as I had my dream car but was faulty so was now left not knowing what to go for. He let me test drive all the cars I fancied he didn't rush me into any decision. I felt satisfied that he had regained my trust and was extremely satisfied wwith details provided paperwork given and warranty and a smile as this isn't what I experienced at the last place. Thank You!
I'd definitely recommend Motordepot Hessle because local with a wide selection of cars. Open late
Had no problems and everything went smoothly.
I had a great experience at Motordepot Scunthorpe because Kris Anderson was patient, respectful, informative, warm and a joy to deal with which is a rare treat. The art of successful communication is listening - which he did.
Motordepot Hull were great because every thing straight forward and dealt with professionally
I would recommend Motordepot Grimsby to friends and family because liam was very helpful and answered every question I had with conviction. Even when I was phoning asking the same question again. Nothing seemed too much trouble. He even came to collect me to sign my paperwork. I can not praise Liam enough. Thank you. I am now spreading the word in Cumbria where I live, explaining how good the service was. Well done all
I'd endorse Motordepot Hull because it was stress free and got a good choice of cars
I'd definitely recommend Motordepot Birmingham to friends and family because good selection of cars good prices excellent staff who help when required but leave you to have a good look round yourself.
Sevice and attitude off staff is great but there was a lot off dirt inside the car and a fault 9n the wheel sensors light on dash but no biggi car is booked in for repair at no coat to mee overall a great company
I'd recommend Motordepot Scunthorpe to anyone because I have always been very happy with the cars bought from them
Motordepot Scunthorpe were great because you do not get any hassle from sales reps they are professional knowledgeable and very polite and friendly. They help you buy the vehicle you want and not try to sell you something you're not interested in. Thanks to Gary Russell my sales rep well done and thank you again for the way my purchase was handled.
I'd suggest Motordepot Hull to a friend because of the fantastic friendly service and a great deal I got from them.
I would not recommend Motordepot Scunthorpe because the interest charged by the finance company is not competitive. The £10 of fuel which is paI'd for in the £199 preparation charge had not been put into my car.
Motordepot Hessle were great because I was really impressed by the customer experience as James was very helpful. Also the explication of the GAP insurance and finane.
Motordepot Birmingham were helpful because Rishi dealt with us and he was friendly and professional and very helpful. He answered all our questions and helped with the smooth trade in of our old car for the new car, even going to the extent of taxing the new car and sending off the transfer of vehicle details to the DVLA. He couldn’t do enough for us and we would definitely recommend Motordepot.
Motordepot Hessle were helpful because although my actual dealer was on sick they handled it very well and transferred it to another dealer.
The experience at Motordepot Scunthorpe was great because you had the automatic car I was looking for and were the closest to me.
Motordepot Scunthorpe were very helpful, friendly and professional. Would definitely buy from there again. Very happy customers
I'd definitely recommend Motordepot Hessle because they are a great bunch here, everyone was very helpful and made sure everything went smoothly from choosing the car to picking it up.
Motordepot Scunthorpe staff were good because they took the car to both my house and my mums to ensure they would fit up the drives.Garry was very helpful
I would recommend Motordepot Scunthorpe to friends and family because my experience was car buying made a very simple and altogether pleasant. The car was presented to me in pristine condition by Mark Huntley with a full explanation of the controls. My 340mile drive home with the car rubber stamped that I had gone to the right place for the car that I wanted. Many thanks to Mark and the team at Scunthorpe for making an old man very happy. Bob Sanderson
I was happy with the service at Motordepot Birmingham because the staff are really helpful, theres a great choice of vehicles at great prices.
Motordepot Scunthorpe were really helpful and I'd recommend them because they did not put any sales pressure on me while we were doing our business.
My experience at Motordepot Birmingham was positive because Tracey was very helpful and professional. She gave us plenty of time to look around the car. Excellent standards and would highly recommend in future, we are very grateful that my dad told me about motordepot.
Sam Lohia was really great. He was informative and friendly! The information given by Sam was clear and relevant. I felt totally at ease with Sam. The car I purchased is great, i’m so pleased with it!!
I'd recommend Motordepot Grimsby to anyone because its a completely no hassle way to buy a car - the salespeople do not chase you round the forecourt so you are left to browse in peace. Mine was the fifth car that members of my family has bought from them so they must be doing something right. Coffee machines pretty good too !!!!
The experience at Motordepot Grimsby was fantastic because they go out of the way to help you , and the staff are fantastic
I'd endorse Motordepot Grimsby because great friendly service and they bent over backwards to help us find the correct vehicle and very positive experience and would be happy to continue to use them in the future.
My experience at Motordepot Hull was positive
I had a great experience at Motordepot Grimsby because there wasn't an attempt to hard sell any car to us. Sales rep Jackie listened to what we wanted and found us the perfect car. I would recommend Motordepot Grimsby to anyone looking for a new car.
Extremely happy with the service provided by Tracy and Motordepot staff. Professional and polite staff and did everything to match my budget. Don’t hesitate to get in touch, I can’t recommend them enough.
Motordepot Scunthorpe were really helpful and I'd recommend them because you are not pressurised by salesmen descending on you as soon as you arrive.
The experience at Motordepot Birmingham was great because they good quality of car and the price is affordable as well. Members staff are acting professionally
I would recommend Motordepot Grimsby to friends and family because friendly staff, let u make own decisions, not pushy...huge choice of vehicles, easy finance available. Everything explained, step by step.
Motordepot Hessle were helpful because they helped me get the car I wanted at the price I wanted.
I'd definitely recommend Motordepot Hull to friends and family because They have a great choice of cars and the salesman has always been great to deal with. I'm on my second car from them now in 2 years and my partner has just bought a car from them.
I'd recommend Motordepot Hessle to anyone because there is no hassle, no hard sell from sales people and the choice of vehicles is massive.
Motordepot Hull were really helpful and I'd recommend them because the whole process was relaxed whilst being professional and informative.
I was happy with the service at Motordepot Hessle because it was a easy process from start to finish.
Motordepot Grimsby had a nice feel to it, far superior to the Hessle branch (the toilets are actually inside), less cars however I was after a specific car. My particular salesman Wayne Egan was very informative and understanding of the deal I required. I admired his commitment to the customer also when he stayed well over an hour outside of his shift that day, even having to source an alternate lift home as his lift-share went earlier on. He must've walked backwards and forwards 10+ times for information regarding different aspects of the car, the deal and my part ex to make sure I was as clued-up as possible as this was a new process to me.
I was happy with the service at Motordepot Grimsby because Liam McGovern was very knowledgeable, helpful and friendly. Phil Bird explained the financial side very clearly. After sales service second to none, highly recommend
I'd recommend Motordepot Hessle because Pete was very helpful and explained everything. They were happy to go at my pace for the transaction and offered fantastic service and support. All staff that I encountered were helpful and friendly, and I found the perfect car for me.
I was happy with the service at Motordepot Birmingham because the car service and delivery was so fast and quick . Mr sat johal the sales manager he is one help me a lot to choose this car and he deliver the car with in 2 days even with the busy schedule . I recommend moto depot to my friends and family . But last not least need say thank you to Mr Sat Johal for his kind attitude and help .
Motordepot Grimsby were fantastic because everything was just so easy. No pushiness was just asked if we needed anything.
Motordepot Hessle were really helpful and I'd recommend them because they had good choice, fair prices and efficient service
I had a great experience at Motordepot Grimsby because Liam McGovern gave me great service with my previous purchased so I returned to buy another car .I'll be back in another two years to look for another car.
Motordepot Scunthorpe were really helpful and I'd recommend them because they were not pushy,had a wide variety of choice, the process from start to finish was efficient and staff we great . After care follow up was great. Gary dealt with me and was spot on. Many thanks . A very happy customer :-)
I was pleased with Motordepot Hessle and would recommend them because Dave Burdett was fantastic. I took my son-in-law with me as he recently lost my husband. He had bought a car from Motordeport himself not to long ago and we explained that i only wanted a little run a round so i could get around in. He has also contacted me twice to see if everything is fine with my car.
the value is the best on the market, my salesperson rishi was exceptional! Contacted me numerous times to let me know the progress of the car and was very helpful and fair!
I'd recommend Motordepot Hull to a friend because great service, good finance, good selection of cars, friendly staff.
The experience at Motordepot Grimsby was fantastic because we didn't feel like we had been 'sold' a car. We knew what we wanted and Jeremy got us exactly what we asked for. Great service and will definitely be back and recommend.
Motordepot Hessle were great because the staff are friendly and helpful with no pressure to buy! Very straightforward and easy to follow process for my first time buying a car, and I feel secure in the knowledge that if I have any problems I can get back in touch and they will be more than happy to help.
Motordepot Grimsby staff were good because they were nice and friendly, everything was well explained, therefore buying a new car was completely hassle free.
I had a great experience at Motordepot Hessle because the price of the vehicle was better than I had seen elsewhere and the service was very good.
Motordepot Hull were really helpful and I'd recommend them because they bent over backwards to get the car ready for me for when I needed it. Always at the end of the phone to help and advise. A great team.
Motordepot Hessle were fantastic because of the customer service
I'd suggest Motordepot Grimsby to a friend because the service was brilliant and very thorough. The staff handled the transaction very well and was very helpful. I am very happy with the car and the finance deal they have to offer. If you call please ask for Jordan.
The staff at Motordepot Scunthorpe were good because they were helpful and put you at ease,Garry Russell was very approachable and any problems he had sorted
The experience at Motordepot Scunthorpe was good because we felt they offered a good selection, prices were good and service was efficient without being pushy.
The experience at Motordepot Hessle was good because it was really easy to find a car that was right for me.
I'd recommend Motordepot Scunthorpe to anyone because the staff were exceptional and dealt with me brilliantly
We've had four cars in total now from Motor Depot and every time we are well looked after and everything is explained well and it is an easy pleasant experience.
I'd definitely recommend Motordepot Hessle because of my foregoing comments
My experience with Motordepot is my first in UK and been a good one , they treat custumers verry well !!
I'd recommend Motordepot Hessle because it's very helpful and give me all the important information that i needed to purchase my first car.
I'd recommend Motordepot Hessle to anyone because they have a great selection of vehicles. The salesman was very freindly and professional. The car was presented like new. Definitely give them ⭐️⭐️⭐️⭐️⭐️
It was my first time visiting Motordepot Birmingham and I was not hassled by a salesperson straight away. I was advise to look at my leisure and to ask for any keys for vehicles I wanted to look in. No hard sales push which was nice. I dealt with Tracey Mat who was really friendly and was really easy to deal with. Tracey explained what options were available and made the whole process stress free. Tracey even came in on her day off to hand over the vehicle. Completely satisfied with the service and will gladly recommend to friends and family
The sales person that dealt with the car was fantastic. Very impressed with the cleanliness of the car
My experience at Motordepot Grimsby was memorable because warm friendly staff
I bought my last car from motor depot and had an excellent experience. The car lasted me for 5 years before I wanted a change. Tracey gave an amazing service. She talked me through the cars that I had in mind and explained the pros of each one and was very knowledgeable about the vehicles we were discussing. She also had no issues with me requesting numerous amounts of keys to look inside the vehicles. Overall an excellent service. Tracey is a credit to your business.
Motordepot Birmingham were great because the car i wanted and the spec they had it. Good service from sam lohia.
I'd recommend Motordepot Hessle to a friend because they have a good selection of good quality used cars at reasonable prices. I've always been very satisfied with their trade in/part ex offer. Customer service is good and the after sales servicing and MOT package is worth having.
My experience at Motordepot Scunthorpe was memorable because they had very well prepared vehicles at very competitive prices,i liked this is the price no haggle hence no flashy pushy salesmen.
Motordepot Grimsby were fantastic because of their professional and personal relaxed approach, Wayne Egon for the second time was everything a car purchases wants to meet on the forecourt/showroom, Wayne Egon is a credit to Motor Depot and the trade as a whole.
My experience at Motordepot Grimsby was memorable because the handover went smooth car was ready if I liked it as only wanted to make one journey as it was so far away.
My experience at Motordepot Grimsby was memorable because Liam was very friendly and very professional at his job
Motordepot Birmingham were really helpful and I'd recommend them because Tracey mat was the best sales person and very helpful :-)
Great service and everything handled in a timely manner even though it was Christmas time. Sat Johal put in the extra effort to make the delivery happen on Sunday (Christmas eve)!
I had a great experience at Motordepot Scunthorpe because the sales staff were brilliant
The experience at Motordepot Scunthorpe was great because all members are nice and qualified.
I'd definitely recommend Motordepot Scunthorpe to friends and family because of a friendly happy service
Motordepot Scunthorpe were great because I was able to arrange the entire process in a sensible and low pressure manner. Any minor problems were handled in a prompt and efficient way, from my original enquiry to taking delivery 270 miles from the branch less than 2 days after ageeing terms.
The experience at Motordepot Scunthorpe was good because they were welcoming and friendly excellent service.