At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.
We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.
I'd definitely recommend Motordepot Hull to friends and family because they are really friendly and helpful. Rob was fantastic, explained everything thoroughly and didn’t feel any pressure during the process and would be happy to deal with them again.
My experience at Motordepot Hessle was positive because there was no pressure put on me to buy the car. I had a look around and then found a sales man and went through all the options. All in all a very pleasant experience
The experience at Motordepot Hessle was great because Tom was very helpful and gave clear information. He kept me informed on the progress of the car being ready and was pleasant to deal with. I had previously bought from the Hull depot, but found the service this time around unsatisfactory, hence I looked to Hessle, I'm glad to say.
I was pleased with Motordepot Hessle and would recommend them because they have affordable nice cars
I'd definitely recommend Motordepot Hessle because they have a wide variety of cars at reasonable prices.
I'd recommend Motordepot Hull to anyone because really nice friendly service and no hard sell. Good experience
Motordepot Grimsby was tidy clean and the sales people did not pounce on you the moment you walked into the forecourt, in fact we went and found Wayne Egan who was very friendly and polite, a genuine happy chap. He made the purchase easy, as I knew exactly what I wanted, how I was going to pay and as much as he spoke about the finance options, paint option, servicing and warranty I only engaged in what I wanted and didn’t feel any pressure from him at all. Really nice experience and will definetly recommend anyone looking for a car to go to your show room
Motordepot Hull were very helpful and professional. I am super happy with my new car Thankyou!
The experience at Motordepot Scunthorpe was good because we got a good car for a good price and we’re well informed at each step in the process
My experience at Motordepot Grimsby was cracking because they were very helpful and very knowledgeable on all vehicle's.
I had a great experience at Motordepot Hessle because everything was quick and simple, great choice of cars.
My experience at Motordepot Birmingham was cracking because tony’s been brilliant and he has helped me all the way to get the car that i wanted, he was proffesinal, very informative and helpful. Thank you to all of the staff.
Buying the car was a pleasant experience from start to finish. The staff were friendly and helpful throughout with constant updates on progress. The car was immaculate on collection and I am delighted with it.
I was pleased with Motordepot Scunthorpe and would recommend them because it is a friendly service very happy with the car
Motordepot Scunthorpe were great because friendly helpful advice Felt at ease when talking to sales team
My experience at Motordepot Birmingham was positive from the get go; i'd inspected various cars on line then in person and knew which one i wanted. After speaking to Martin who was extremely knowledgeable he discussed my options and we went from there. All the staff are a credit to your company but special mention go's to Martin who was outstanding! Would and will most definitely recommend Motordepot!!!
Overall experience was good, bit disappointed with the interior of the car as something I requested wasn't done on the day of collection, however the sales person did rectify this straight away. Friendly staff and easy to get through when ringing for information. Questions always answered or phone calls returned.
The experience at Motordepot Scunthorpe was good because Jacob has been absolutely fantastic, constant communication, no pressure but made sure I was pleased with everything, only bad thing I would comment on, the reception staff are ignorant and came across as they couldn't care less. ten out of ten for Jacob though. Would definitely purchase another vehicle from here.
My experience at Motordepot Grimsby was memorable because they valued my opinion.
Very professional approach; Mark Hayman is a very good salesman;
I'd suggest Motordepot Grimsby to a friend because of the selection of cars and the reasonable cost
Motordepot Birmingham staff were good because they were informative, not pushy, answered all of our questions and tried to work with the budget we had, going through various options. All staff were welcoming.
Motordepot Birmingham were fantastic because the finance rates were the best we could find, lots of stock to choose from and very friendly staff.
I'd recommend Motordepot Hull to anyone because very friendly service
I'd recommend Motordepot Grimsby to anyone because The people i delt with olivia davidson and kordan hougj were excellant nothing was to much trouble for them they went above and beyond to help me .They are both a credit to your company and I would highly reccomend them .
I'd recommend Motordepot Scunthorpe because friendly salesperson who explained the whole process
I'd definitely recommend Motordepot Hessle because great service friendly staff free coffee great sales rep Sheakeel
The experience at Motordepot Hessle was great because great service and was kept informed of everything before and during collection of my car.
I was happy with the service at Motordepot Grimsby because of the friendly service from Olly h ! Excellent sales rep !
I was pleased with Motordepot Grimsby and would recommend them because I got what I wanted at a quick and smile rate !
Very happy with car and service
My experience at Motordepot Hessle was memorable because I've bought a very special car
I'd definitely recommend Motordepot Hessle because you are fully looked after, you do not feel pressured and they went over all aspects of the different deals available, they keep you fully informed of anything we needed to know, it was also good receiving an after sales call to see how we was getting on, thank you
I would recommend Motordepot Hessle to friends and family because they look after you and make you feel welcome. Any questions I wanted to ask they answered and made me fully aware of what they was talking about. I had a great time picking my first car as worker Shaun Pexton made it easy and comfortable for me throughout the whole process.
Motordepot Scunthorpe were great because salesman Jay acted very professional was most helpful and patient knowledgeable and polite
I'd recommend Motordepot Hessle because the staff were fantastic, friendly and professional.
The experience at Motordepot Hessle was good because the salesman told us what we wanted to know without going all round the houses.
The experience at Motordepot Grimsby was fantastic because I told them what I want and they gave me it, didn't try to push a more expensive car on me like other dealerships would.
Motordepot Birmingham were great and Richie was amazing. Couldn’t have helped us more and understood that we had traveled a distance so everything had to be perfect - which it was. Definitely going to be buying our future cars from here (providing Richie is still there!)
The staff at Motordepot Grimsby were good because even after taking delivery of the car still getting looked after
I'd recommend Motordepot Hull because smooth process
I had a great experience at Motordepot Hessle because it was friendly,efficient and good value
I'd definitely recommend Motordepot Hessle to friends and family because the costumer service is excellent.
Reasonably priced cars
I'd definitely recommend Motordepot Scunthorpe because there is a good selection of cars at reasonable prices.
I would recommend Motordepot Scunthorpe to friends and family because the transition of completion was processed quickly and efficiently and they did what I asked.
Motordepot Scunthorpe were great because the staff are friendly and a great choice of cars with no pressure.
The staff at Motordepot Hessle were good because they were very polite, positive and helpful. They clearly explained all options without pushing anything as such and didn't make me feel uncomfortable if I chose not to take things. Very happy with the whole experience and love my new car!
I'd recommend Motordepot Birmingham to anyone because my experience here was good first time round and good this time. So for me the quality of service and product is reliable
I'd recommend Motordepot Birmingham to a friend because they are very straight forward,
My experience at Motordepot Scunthorpe was memorable because its painless and stress free to buy a car from here. Your choice with no pressure.
Friendly service very good sales man very professional
The experience at Motordepot Birmingham was great because ike rathor was one of the most polite and friendly salesmen I’ve ever dealt with. There was no pushy sales and everything was explained to a very high standard. Car choice was superb.
I'd recommend Motordepot Birmingham to anyone because everyone I spoke to were very friendly they made things very easy for me Deek as I had to fly down. Martin who was dealing with me was great. I would defo be using them again.
Motordepot Grimsby were really helpful and I'd recommend them because they gave me a first class service
I would recommend Motordepot Birmingham to friends and family because they are all very welcoming and polite. Me and my husband both felt comfortable during the process and all staff were informative and easy to talk too. I wouldn’t hesitate to recommend or return. Thank you
I was pleased with Motordepot Birmingham and would recommend them because they were very friendly and helpful, Melissa went out of her way to do anything we asked. She was very patient and the car is fantastic, we love it. Thankyou motordepot!
The experience at Motordepot Hessle was great because the sales rep was very helpfull and whent out his way to find the right car of our choice,and the car we actually bought was sold,but after the sales rep enquired about the car in question it was not sold , so we bought the car there and then,what a great result,could not thank the sales rep enough . One happy chapy
Motordepot Birmingham were great because their very helpful with everything to do with getting a new car. Plus there all polite when greeting you.
I had a great experience at Motordepot Scunthorpe because of the great customer service by the sales team! Only bad point was some of the scratch repairs that was suppose to be done before picking the car up wasn't done. Couldn't fault the sales team again here though as sorted booking out on the same day.
I'd definitely recommend Motordepot Hessle to friends and family because friendly staff .
I'd definitely recommend Motordepot Hessle to friends and family
The experience at Motordepot Birmingham was great because they were really thorough and helped me out
I had a great experience at Motordepot Hessle because the customer service was great, they explained everything to me, as it's my first car I had no idea what I was getting into. Kenny was really helpful and professional, would highly recommend him to anyone as in very happy in the result of my car.
I was happy with the service at Motordepot Hull because great service didnt feel rushed or pressured
My experience at Motordepot Scunthorpe was memorable because Stef was amazing. Very funny and easy going man made the journey easy and equally hilarious
Motordepot Birmingham staff were good Can’t fault Trevor great salesman from start to finish really happy with the car and would definaitly buy from motor depot in the future thankyou motordepot and thankyou Trevor
I'd recommend Motordepot Hessle because the service you receive is brilliant. There was lack of communication through buying the car and collection. But I guess that was due to my sales person been on sick. 2nd car bought with them.
I would recommend Motordepot Birmingham to friends and family because the staff are very friendly and very helpful . It makes buying s car very easy and stress free
Motordepot Hessle were great because they offer good offers
Motordepot Hessle were great because you were not pressured when looking round the vehicles for sale but were on-hand should information be required about a particular vehicle or deal / finance available. The staff were very approachable, helpful and pleasant.
Motordepot Birmingham were great because their customer service was satisfactory
Motordepot Grimsby were fantastic because they were really helpfull
The experience at Motordepot Hessle was great because they was very helpful and professional and friendly.
The experience at Motordepot Hessle was fantastic because I felt more than welcome and valued not just as a customer but as a person. Tom the sales person was brilliant by explaining everything to me and offering any offers that was available through the process of buying my car. I walked out of Motordepot Hessle feeling very satisfied knowing i will certainly come back. I would 100% recommend to anyone so they can also get a great deal and get the same exceptional service I did.
I was pleased with Motordepot Hessle and would recommend them because I received a very professional service from Kenny McCellen who covered all aspects of the sale very well indeed.
I'd recommend Motordepot Scunthorpe because they were very helpful and sold me my perfect car
Motordepot Birmingham were really helpful and I'd recommend them because they wernt pushy. Were genuinely helpful and had a great attitude
My experience at Motordepot Scunthorpe was positive because the salesperson helped me to find a car most suitable for my wants/needs. The car purchased was delivered to me on the expected date in very good condition. However, the communication between myself as a customer and the salesperson between purchasing the car and the handover was a slight disappointment as I had a few questions to ask about my part ex, but every time I called the salesperson either wasn’t in or the receptionist said I would get a call back, however Instead if a call back I received a text message which is not good enough as I couldn’t ask my questions this way. Overall I am satisfied with the customer service and vechile.
I'd recommend Motordepot Birmingham to anyone because when you view cars here there is no sales pitch just friendly advice and help only when you have chosen the right vehicle never pressured buy
Motordepot Hessle were really helpful and I'd recommend them because Katy Sowerby was really lovely, thorough and helpful with everything from my first phone call through to collecting my new car. Extremely pleased!
I would recommend Motordepot Hessle to friends and family because it was very easy and could look online at the selection of veichles available.