What Our Customers Say


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At Motordepot we take great pride in the levels of customer service we provide. We realise that selling high quality, reliable vehicles, at a fair price is only part of the job. We know that we need to go that little bit further to make sure the entire process is as easy and stress free as possible. We’re working hard on ensuring our customers go away happy with our service.

We love to hear that we’re doing things right, but we also need to know if there are things we could be doing better. Only by listening and learning can we keep improving our service. In order to get honest feedback from our customers we use an independent company called Judge Service to contact our customers and find out exactly what they think about us, our cars and our service.

92%

Overall Satisfaction

96%

Would Recommend

Motordepot Grimsby were helpful because Wayne Egan had he customer advisor who dealt with my was very professional and made my experience of buying a vehicle very easy. Great job Wayne Egan

Adam Campbell
17th November 2017
Motordepot Grimsby

Sat and Trevor really helped me out, I was in desperate need of a reliable new car and within 2 days I was driving off the forecourt. I can't thank them enough, great guys, a good laugh and very efficient.

Jake Baxter
17th November 2017
Motordepot Birmingham

I'd recommend Motordepot Hull to a friend because the people from sales team will do all the best to find best offer for you. Also they are very friendly people and its easy to work with them. The cars are checked and serviced. The service plan offers and break down guarantee are much cheaper compare with other dealers.

Stanislav Stoyanov
17th November 2017
Motordepot Hull

I had a great experience at Motordepot Grimsby because Wayne was open, honest and upfront. Explained things in great and understandable detail.

Nicola Mason
17th November 2017
Motordepot Grimsby

I would recommend Motordepot Hessle to friends and family because great offers and service. Also if they get this email they could win a ipad or voucher

Ronald Griffin
16th November 2017
Motordepot Hessle

My experience at Motordepot Scunthorpe was positive because of the relaxed attitude of Kris the sales advisor, he fully explained the paperwork during the sale and nothing was too much trouble for him

Kevin Farrell
16th November 2017
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was fantastic because Knowledgeable friendly staff very helpful answered all my relevant questions I will return for my next deal.

Paul Dodd
16th November 2017
Motordepot Scunthorpe

Excellent service without pressure to buy. Made it a very satisfying experience so that we could make the purchase a very pleasant experience. Help was readily available.

Philip Kemp
14th November 2017
Motordepot Birmingham

I'd endorse Motordepot Hull because way of dealing

Sijo Augustine
14th November 2017
Motordepot Hull

My experience at Motordepot Hull was cracking because there was no pressure to take up "extras" - Rob offered/explained but if I said no, that answer was accepted. I went in knowing what I wanted and drove out in what I wanted.

Ken Storey
14th November 2017
Motordepot Hull

Motordepot Hull were great because They didn't push just gave me the information I needed to make the purchase. Car did break down after a few days but motordepot were very attentive and soon sorted the problem out.

Gillian Holdstock
14th November 2017
Motordepot Hull

Motordepot Birmingham were great because nothing was to much trouble. And the little pocket rocket sales lady tracy made us feel very welcome.

Paul Graham
13th November 2017
Motordepot Birmingham

Professional and to the point. I had visited an Evans Halshaw the hour before and was extremely put off by the stereotypical car salesmen waffle. Julia at motordepot was efficient, friendly and just great. She offered great options, great advice and wasn’t patronising at all.

Yvonne Wan
13th November 2017
Motordepot Hessle

I'd definitely recommend Motordepot Hessle because Liam, our salesman was fantastic as well as the other two staff members we dealt with. We weren't pestered and everything was explained thoroughly

Martin Law
13th November 2017
Motordepot Hessle

Motordepot Hull were helpful because the staff are friendly and extremely knowledgeable, were very accommodating and helped me with my purchase in a professional and friendly way!

Clare Stephenson
13th November 2017
Motordepot Hull

I'd definitely recommend Motordepot Birmingham to friends and family because everything was easy straight forward from start to finish. Melissa was knowlegable and answered all our queries

Edward White
13th November 2017
Motordepot Birmingham

I'd endorse Motordepot Hull because helpfull staff,great prices.

Wayne Danville
13th November 2017
Motordepot Hull

I'd suggest Motordepot Birmingham to a friend because good choice of cars friendly helpful staff without the pushy salesmen.

Paula Nichols
13th November 2017
Motordepot Birmingham

Motordepot Birmingham were helpful because Tony Henry was extremely helpful,explained each process thoroughly and made the entire process easy and stress free.

Gregory Moore
13th November 2017
Motordepot Birmingham

My experience at Motordepot Hessle was cracking because very easy to talk to and no sales pressure

Mr Dave Clayton
13th November 2017
Motordepot Hessle

Motordepot Scunthorpe were fantastic because they were very friendly and did push you into making a purchase like other dealerships try to do 5* rated experience and will be desling with motor depot when it comes to renewing my car.

Michael Reade
12th November 2017
Motordepot Scunthorpe

was an easy process although I was told that the vehicle had been valeted and I don’t believe it was also there was no mats in the car and when I asked my sales person he said if there not in the car then it doesn’t come with any, but his colleague (Trevor) overheard and sorted the mats out for me and being Mercedes amg mats that would of cost me around 200 pound if Trevor hadn’t overheard. Over all I’m very happy with my car

David Nunn
11th November 2017
Motordepot Birmingham

Motordepot Birmingham were really helpful and I'd recommend them because the staff were very friendly and helpful, Great range of cars and competitive prices.

Hayley Williams
11th November 2017
Motordepot Birmingham

I would recommend Motordepot Grimsby to friends and family because of the good customer service and excellent choice of vehicles. Very happy with my vehicle and at a good price

Daniel Mumby
11th November 2017
Motordepot Grimsby

Motordepot Birmingham were really helpful and I'd recommend them because of the range and choice of vehicles available at an excellent price.

Matthew Gallant
10th November 2017
Motordepot Birmingham

I would recommend Motordepot Hull to friends and family because of the quality of vehicles and the the sales people are very friendly and helpful, (not pushy)

Peter Lutkin
10th November 2017
Motordepot Hull

I'd suggest Motordepot Birmingham to a friend because customer service is second to none.

Krzysztof Jaworski
10th November 2017
Motordepot Birmingham

I'd endorse Motordepot Hessle because everything was explained to me and staff were really friendly & helpful

Wendy Sargent
9th November 2017
Motordepot Hessle

Motordepot Birmingham were great because everyone who worked there were really helpful especially the employee who sold me the car. There was a wide range of cars to look at and also I was not pushed or rushed into making a decision when I was purchasing my car. I would definitely recommend Motordepot Birmingham to anyone.

Georgia Smith
9th November 2017
Motordepot Birmingham

I'd recommend Motordepot Scunthorpe to a friend because staff are extremely friendly and approachable. Nothing is too much trouble and they don’t pressure you in any way. Fantastic service and I will definitely use them again.

Sarah Turner
9th November 2017
Motordepot Scunthorpe

The experience at Motordepot Hessle was fantastic because of the overall experience from car choice to customer service well done all at motordepot hessle

Darren Randell
9th November 2017
Motordepot Hessle

Motordepot Hull were fantastic because they made the car buying process very easy with no hard sell.

Samantha Matthews
9th November 2017
Motordepot Hull

The staff at Motordepot Scunthorpe were good because they were really helpful, especially Oliver Boyd.

Hannah Whitton
9th November 2017
Motordepot Scunthorpe

very helpful staff and answered any questions asked. Michael sandon was very professional and did his best to help me in everyway. Would defiantly use again.

Jake Williams
9th November 2017
Motordepot Scunthorpe

Motordepot Hessle were helpful because the salespeople and everyone else who works there wis ere very helpful polite at all time dealing with them .

Karen Johnson
9th November 2017
Motordepot Hessle

Motordepot Birmingham were helpful because the Salesman was very approachable, friendly and professional and kept us informed every step of the way. The choice of cars is vast and they are like new!

Graham Wood
9th November 2017
Motordepot Birmingham

The experience at Motordepot Hessle was great because I felt like I was treated very fairly and everything was explained to me so that I knew exactly what was going to be happening.

Amy Bottrill
7th November 2017
Motordepot Hessle

My experience at Motordepot Birmingham was memorable because Ike was very helpful in explaining the finance and the options available. Both myself and my partner have cars from here and we are both very happy with the service.

Terence Matejic
6th November 2017
Motordepot Birmingham

I'd suggest Motordepot Birmingham to a friend because dealing with Rishi was a pleasure from start to finish, a real no hassle purchase, was left alone to browse and choose and then Rishi was a great help in getting a deal done, first class service.

Leigh Southall
6th November 2017
Motordepot Birmingham

My experience at Motordepot Hull was positive because it was relaxed with no pressure to buy. Friendly and knowledgable staff. Easy and pleasant experience.

Jacqueline Mitcheson
6th November 2017
Motordepot Hull

I'd suggest Motordepot Hessle to a friend because of their excellent customer service and advice

Michael Watson
6th November 2017
Motordepot Hessle

Motordepot Birmingham,The customer service is great they make you feel really welcome and the staff are friendly.

Rosalin Paul
6th November 2017
Motordepot Birmingham

I'd definitely recommend Motordepot Birmingham because of the amazing service ,Sam from Motordepo was the main person in guiding me for the best car that would suit my needs and did a great job at it . overall very friendly dealership.

Anosh Butt
6th November 2017
Motordepot Birmingham

The experience at Motordepot Hull was good because friendly and very helpful staff. They didn't pressure me at all and let me look with no hassle

Karl Jenkins
6th November 2017
Motordepot Hull

I'd definitely recommend Motordepot Scunthorpe to friends and family because of the attitude of the staff and the excellent showroom

George Nicoll
6th November 2017
Motordepot Scunthorpe

I'd endorse Motordepot Grimsby because from walking in the door to walking away with the car was a great pleasure in doing business m, our salesperson Liam didn’t try to confuse us with a load of technical jargon salesmen jargon he was upfront honest and a pleasure to deal with , we told them when we needed the car for he arranged it on the day and time specified , he updated us in the time in between pick up letting us know all was ok all in all a great dealership and will certainly recommend to friends and family

Yvonne Money
6th November 2017
Motordepot Grimsby

I'd definitely recommend Motordepot Hessle because for our first time buying a car on finance James made it a very easy and pleasant experience. He explained everything very clearly and helped us get the car we wanted. Nothing seemed to be too much trouble. We called the centre a couple of times and whoever we spoke was very helpful and pleasant too. Five star service. thanks again.

Mark Coulthard
6th November 2017
Motordepot Hessle

Motordepot Grimsby staff were good because they were very happy to help with any questions ,they’ve been very helpful, friendly and I especially liked there honesty , would definitely recommend them and use the company again x

Donna Kennedy
6th November 2017
Motordepot Grimsby

I was happy with the service at Motordepot Grimsby because of the great choice of vehicles and the knowledge of the sales team.

Leslie Beckett
6th November 2017
Motordepot Grimsby

Motordepot Birmingham were really helpful and I'd recommend them because all of the staff are really lovely and helpful especially Trevor he is great :)

Emily Gearey
6th November 2017
Motordepot Birmingham

Motordepot Grimsby were great because they have a good selection of vehicles from all makers , making it easier to compare and try different models and makes.

Paul Hudson
6th November 2017
Motordepot Grimsby

I'd endorse Motordepot Birmingham because it was a smooth and easy sale. Tracey was absolutely fantastic. She managed to communicate on a regular basis and keept me informed at all times. Her bubbly personality and happy attitude gave me peace of mind. Overall very happy with my purchase and will definitely recommend to friends and family. Tracey went out her way to pick me up from home as i had no means of transportation to collect the car. She is an asset to the store and an amazing person. Thank You Again Tracey!!!

Yasser Hussain
6th November 2017
Motordepot Birmingham

I would recommend Motordepot Birmingham to friends and family because the service is exceptional, everybody you speak to will help you where they can. Looking at the cars felt very relaxed and I didn't feel any pressure to buy.

Jordan Oconnor
6th November 2017
Motordepot Birmingham

My experience at Motordepot Grimsby was memorable because it was my first time tsking a car out on finance and they helped me through it all.

Nicola Ryan
6th November 2017
Motordepot Grimsby

Motordepot Hessle were fantastic because of the ease of the whole process

Tim Kelly
6th November 2017
Motordepot Hessle

Motordepot Hessle were really helpful and I'd recommend them because there friendly people great service with a smile

Kirsty Goulding
6th November 2017
Motordepot Hessle

I'd definitely recommend Motordepot Birmingham because they have a variety of cars to choice from and everything is explained well when talking about finance.

Charlotte Rogan
6th November 2017
Motordepot Birmingham

Motordepot Scunthorpe were helpful because they could helped me without asking to many papers, could find me a very good finance , good APR and didn't had exagerated comissions. They were able to offer a really good deal .

George Tudorica
6th November 2017
Motordepot Scunthorpe

The experience at Motordepot Birmingham was excellent, the process was quick and stress free.

Lee Cooper
6th November 2017
Motordepot Birmingham

The experience at Motordepot Hull was great because the salesperson was very friendly and helpful

Antony Wilkinson
6th November 2017
Motordepot Hull

The experience at Motordepot Scunthorpe was fantastic because from the first enquirie to the handover of the car was all dealt by one person and I was kept up to date with every step and couldn't of been more helpful even the phone call a week after to make sure everything was ok

Simon Alexander
6th November 2017
Motordepot Scunthorpe

I'd suggest Motordepot Birmingham to a friend because customer service from Mo who dealt with me was excellent

Gary Martin
4th November 2017
Motordepot Birmingham

The staff at Motordepot Hessle were good because the salesman ensured the sale went smoothly and did a lot of the paperwork for me for the DVLA so I had little to sort out myself.

Lindsay Smith
3rd November 2017
Motordepot Hessle

My experience at Motordepot Hessle was cracking because we had a problem with an oil seal on the van which was sorted out with no issues

Ken Mager
3rd November 2017
Motordepot Hessle

The experience at Motordepot Hessle was good because every thing went smoothly

Robert Brown
3rd November 2017
Motordepot Hessle

My experience at Motordepot Scunthorpe was memorable because from the moment we entered the dealership to the moment we got our cars, the friendliness and support from the staff was exceptional. They even delivered the cars for me

John Wiles
2nd November 2017
Motordepot Scunthorpe

Motordepot Birmingham were great because there was no pressure to buy, test drives were not a problem, (I did 3 test drives) and the staff were very helpful during the handover/signing period.

Lisa Savage
2nd November 2017
Motordepot Birmingham

I would recommend Motordepot Grimsby to friends and family because I was very pleased with the service and the sales man was not pushy. I was left to make up my own mind. EXCELLENT SERVICE DEFIANTLY RECOMMEND.

Michael Gayfer
2nd November 2017
Motordepot Grimsby

The staff at Motordepot Birmingham were good because Tony was just fantastic beginning to end. A true gentleman and brilliant at his job! No pressure to buy anything. He took us through all the options avaliable. Thank you

Kirsty Sloan
2nd November 2017
Motordepot Birmingham

Motordepot Scunthorpe were great because Everyone I dealt with was very friendly and helpful especially the dealer (Oliver Boyd)

Daniel Brown
31st October 2017
Motordepot Scunthorpe

I would recommend Motordepot Scunthorpe to friends and family because always polite and friendly staff always offers refreshments on arrival no pressure to buy cars or any of the extras always been well looked after with after sales service myself and family have purchased several cars with no problem

Neal Wright
31st October 2017
Motordepot Scunthorpe

I'd suggest Motordepot Hessle to a friend because prices are good and lots to choose from and good service and very helpful.

Abdur Elahee
31st October 2017
Motordepot Hessle

My experience at Motordepot Hessle was cracking because there was no pressure from sales staff. They answered all of my questions promptly and worked with me to find the right car.

Vincent Brennan
31st October 2017
Motordepot Hessle

Motordepot Hessle were fantastic because Danny Murphy was amazing he gave an excellent customer experience and was on hand to answer questions and he explained everything very well.

Michelle Boulter
30th October 2017
Motordepot Hessle

My experience at Motordepot Birmingham was cracking because of the exceptional customer service

Sonia Falloon
30th October 2017
Motordepot Birmingham

I'd recommend Motordepot Birmingham because Tracey was very helpful and friendly

Carl Kennard
30th October 2017
Motordepot Birmingham

Motordepot Birmingham were great because Tony Henry was professional, polite and helpful, when Collecting the car, everything ran smoothly, fuel was put in for me ready, would definitely recommend to friends and family

Victoria Reid
30th October 2017
Motordepot Birmingham

The staff at Motordepot Grimsby were good because they were very friendly and helpful, also they didnt try to sell me the car, they were just there to help with my enquires and point me in the right direction, very fast and effective turnover process also

John Gibbins
30th October 2017
Motordepot Grimsby

My experience at Motordepot Scunthorpe was cracking because the friendly and helpful staff made the experience for me ,totally satisfied and will recommend .

Neil Simpson
30th October 2017
Motordepot Scunthorpe

My experience at Motordepot Birmingham was cracking because of how helpful the staff was there!!

Joshua Phillips
30th October 2017
Motordepot Birmingham

The experience at Motordepot Birmingham was fantastic because Tony listened to what I needed and pointed me in the right direction. Great car great service

Kelly Bryan
30th October 2017
Motordepot Birmingham

I'd definitely recommend Motordepot Scunthorpe to friends and family because I've bought from them before & also advised my daughter to go there & she also bought her car from them

Gary Holland
30th October 2017
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was great because no pressure sales . Offered extra products but didn't feel pressured into taking them out if didn't want them. Polite and friendly salesman.

Paul Bucknall
30th October 2017
Motordepot Scunthorpe

The experience at Motordepot Scunthorpe was fantastic because it was sorted over the phone and on picking up the car I was there less than an hour before I got to drive away with the vehicle. I love my new car!

Elisha Coultas
30th October 2017
Motordepot Scunthorpe

Motordepot Scunthorpe were great because of the friendly relaxed attitude of everyone I dealt with and no pressure selling

Michael Smith
30th October 2017
Motordepot Scunthorpe

I'd endorse Motordepot Scunthorpe because they are A very friendly company and everyone made me welcome at motor depot

Andy Lawrence
30th October 2017
Motordepot Scunthorpe

I'd recommend Motordepot Hull to a friend because Megan was very good and all the team was very helpful

Wayne Holbrough
30th October 2017
Motordepot Hull

I was happy with the service at Motordepot Hessle because friendly staff not pushy overall very nice.

Adrian Stephenson
30th October 2017
Motordepot Hessle

I'd definitely recommend Motordepot Birmingham to friends and family because they have friendly staff, particularly Sat, who aren’t pushy salesmen and make sure you have everything you need. The features on the vehicle were explained extremely well and made me feel at ease while purchasing the car.

Daniel Anderson
30th October 2017
Motordepot Birmingham

I was happy with the service at Motordepot Birmingham because it was stress free and they were really efficient.

John Constable
30th October 2017
Motordepot Birmingham
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